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Customer Ratings & Reviews

$349.99
Save $150
Comp. Value: $499.99

Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 720 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    DaTruth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Sweeps and mops effortlessly. High-quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good product good product good product good product good product good product good product good product

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We’re glad you’re enjoying your Shark Robot! We believe you may have mis-clicked your star rating, because your review seems overwhelmingly positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robo vac. It works great with all my dog’s and cat’s hair. It shockingly never gets stuck like my previous robo vac. Love the self emptying function, so convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect picks up the dirt and dust leaves it clean

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great, cleaned 1000 ft in about an hour. Has to recharge once during while house clean when on highest level. Can get the entire house in one charge on normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine a great price. I heard alot of great things about shark so i purchased it. It works great and it was easy to set up. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the robot vac! So easy to use and convenient. Highly recommend getting one especially if you have indoor pets.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Bought this for my wife. We researched it and it paid off. You can map out your house and schedule its outings. We named it Arnold for when the machines take over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, When you think you got everything with your Shark vacuum, run this little guy and it picks up even more dust...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with this product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this model! It has been my 'missing' link!! It cleans great and even reaches spots I normally miss with standard vacuums,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, cleans well and keep my house neaty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my whole house very well, worth the buy……..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer. I love our Shark “Optimus” vacuum. It does a great job and saves us time doing another chore.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 3 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping works well. Vacuum works. Has issues cleaning itself. Dog hair gets jammed and wont come out. Have to constantly open it to get the dog hair out. Probably would not recommend if you have pets. Works great otherwise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Sturdy little sucker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this little unit has been great! It does exactly what it’s supposed to with minimal issues. Mid range unit and got a great price on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older version, in love with all the new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and economical, I don’t have to vacuum anymore it does all the work for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUT THIS THING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely incredible. No issues so far at all. Zero hair gets trapped in the roller and the suction is super powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Better than the older models. they definitely don’t compete with this one. It does not lose suction and is great on our carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday 3 different modes, very useful and helpful.

    I would recommend this to a friend