Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$349.99
Save $150
Comp. Value: $499.99

Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 720 reviews
  • Rated 5 out of 5 stars

    Shark Matrix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product everyday. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robo vacs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent product. Cleans pretty well. My floors are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Pet Owners

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has made having a dog and two cats so much easier and cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had an earlier versiion of Shark robot for many years and this is such a better model. The sensor and the single brush cleans as well and the capacity in the dust bin is excellent. Pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woros fantastic. Easy setup.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many robotic vacuums over the years. I can't believe how easy setup and use of this one was. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's day gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in fast and in great condition, it was a gift and the recipient could not have better things to say about it. Works amazing and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good on carpet and hardwood

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on carpet and hardwood flooring. One less thing to worry about!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark matrix

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the performance of Shark Matrix. We Vacume regularly but shark is still picking up lint and dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the shark matrix is perfect in my opinion. The only problem i have when using it is that i have an ethernet cord running along the wall in my hallway and it seems to never be able to roll over it. Not a big deal, and thats just specific to my situation. Other than that its flawless. You can designate areas in your home as no-go zones, which is a feature that i use whenever my dog or daughter has their toys out in the play room. 5/5 highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Shark Matrix on sale and man was it worth every penny. It’s easy to setup and when you empty the base for the first time you’ll be impressed with the amount of debris it picks up. Simply amazing. Definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied to have any extra help around the house.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good on hardwood, not so much on carpet. It was easy to set up and use phone app. I have noticed that it can run only about 30 minutes before it needs to go charge. The charging is not real fast. The notifications when hair gets wrapped up or it may hit a ledge, that goes to the phone and is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Shark - Matrix Self Emptying Robot! Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and cleans well! This product is definitely a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it cleans very well, and it saves me time because I don’t have to take care of it, I just program it and that’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love my vac!!! Absolutely nothing hung negative to saw.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Matrix

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to set up. Works as expected. Wife is happy with the job the unit is doing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SHARKIRA IS THE BEST!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE Sharkira so far! Her lines on the carpet are impeccable and she keeps our home so clean. 10/10!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great Robot Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The mapping feature makes it very easy to make sure that every room in the house gets clean.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Better than my Roomba’s

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 robot vacuums, and this is the best one by far. Quieter, doesn’t get stuck, cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean very well and not so loud like others models!

    I would recommend this to a friend