Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9063 reviews
(9,063 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Screen quality
Rated 4 out of 5 stars
Asus ROG ally z1 extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically plays whatever you want at at least 30fps nifty device. Speakers are nice and it's not uncomfortable to hold after a couple hours Not a fan of the d pad and joysticks aren't stiff which isn't necessarily bad but i prefer the feeling of something like ps3 joysticks, these feel loose in comparison.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prob still One the best handheld pc you could get even after the release of the Xbox rog especially when you install the Xbox full screen experience that is the main selling point of the Xbox rog
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Rog ally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some minor issues but those can easily be overlooked after seeing what this device can do. Would recommend
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
It's worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ally is incredible. It is literally a PC in my hand. I've played games on it that run less than great on a laptop and it was smooth as butter. My only complaint is that it could use a little more battery life, bit it's not a terrible thing. It lasted approximately 2 hrs running a game in performance mode before it hit 10%. All in all, it's well worth the purchase.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Great promise!! Needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry this is one big paragraph I typed this on my phone. this device is really good. I love a lot that it offers. I feel it just needs to bake a little longer. Hear me out.... It plays almost my entire steam deck, epic, game pass, gog, etc.. you can also emulate with it (would say the steam deck is better here). I have noticed some severe frame drops on AAA Games.this can be fixed by fps caps and dropping res to 720 instead of 1080. Some game ui is well difficult to navigate due to the way armory crate works. This is going to be really great once they get the bugs and ui fixed (as long as they stay with supporting it) if you like your windows based games this is a perfect device for those long trips, outside, etc. It very much feels like a small pc in my hands. If you are looking for that console feel go with the steam deck. I have both and play both daily i will say this is a great buy for any hardcore gamer. But if you wait until the bugs are all worked out it might be better. Hope this helped at least one person trying to decide on buying it.
I would recommend this to a friend Rated 5 out of 5 stars
Only the Beginning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After testing with this product I will give it an excellent not only on what it can do currently, but also the potential it has. I like the different TDP levels of this so you can have more control of your gaming experience. The software at first was a bit glitchy but with a few updates, a lot of that has been corrected. I am still afraid to place an SD card in the system due to the multiple reports of heat issues. I was quite surprised with the Armory Crate software and how easily it picks up newly installed games and ease of use with starting games and setting individual gaming profiles. the added options while in a gaming session is also a welcomed addition giving you the options of TDP, screen resolution, LED brightness and much more! While still in early stages, the ROG ally still performs with best of its class. We must remember that the steam deck had its troubles early on as well. I am confident that further updates will solve more software problems and squeeze more performance out of this thing. I was able to test this not only with the ROG travel dock but also the ROG XG Mobile (highly recommend buying XG Mobile directly from ASUS for best price). the travel dock is amazing but if you want that top performance, the XG mobile is the way to go for a proper gaming desk setup. the value of it also being $700 isn't bad either
I would recommend this to a friend- Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Fantastic handheld!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this device, it performs above my expectations, and it can run really well on silent mode with lower performance games, but man it's a thing of beauty when you run it at full Turbo when plugged in and can play games like Diablo 4, Borderlands 3, Farcry 5, like a boss at well over 60fps with the right settings. I have had zero problems, I just wish there were more accessories!
I would recommend this to a friend Rated 2 out of 5 stars
Decent Performance, Terrible User Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like the ROG Ally -- I really did. After spending about 9 months with a Steam Deck, and having a Nintendo Switch since launch, handheld gaming has grown on me. So the idea of a Windows-based handheld with lots of power under the hood, where I could play any PC game from any publisher was appealing. The reality, though, was far from great. From the moment I unboxed my ROG Ally, red flags started popping up. The packaging was poorly designed, with the plastic protective film practically falling off the Ally before I took it out of the box. There was dirt and dust on the inside of the box. If I hadn't known any better, I would have thought this was a used model, but it was definitely new and in factory-sealed packaging, and Best Buy shipped it to me the day before launch day. Taking it out of the box, I noticed that it is almost impossible to pick up the Ally without pressing the volume buttons on the top. Unlike the Steam Deck, whose buttons are recessed, the Ally's buttons stick up and are easy to press with very little pressure. Upon startup, I noticed the 4 buttons in the upper right would stick under the frame/case. This was a known issue during the prototype and development stage, so it was disappointing that Asus didn't address this before shipping the final product. Also, the right stick was considerably looser than the left, which, after speaking with other Ally owners, seems to not be a desirable thing because it introduces drift into the controls. Other users reported their right stick was decently tight and had no issues, so just like with the buttons, this felt like a defect in materials or design. Even then, I was still willing to overlook these issues in the hopes that the Ally would "wow" me. But the user experience was the straw that broke the camel's back. It's poorly designed, sloppy, inconsistent, and just downright terrible. During the initial setup of my Ally, even something as simple as connecting to my wifi network was a chore, because the keyboard would disappear after every keypress. The same thing happened when trying to log in to my Microsoft account. Valve has done a fantastic job tweaking and tuning the user experience on the Steam Deck, making it nearly flawless, easy to navigate, and simple to learn. The ROG Ally is the exact opposite of that. Asus has clearly learned nothing from the Steam Deck, nor from the years and years of user complaints about Asus Armory Crate and how terrible the UX is. It's clunky, requires navigating multiple menus to perform simple tasks, and in many cases doesn't make logical sense in the way it is laid out. This is supposed to be a device for gamers. You should be able to pick it up and play games instantly. Navigating menus should be simple and smooth. It's not. It's cumbersome to the point of being obnoxious. And then there's the performance. It's wildly inconsistent. Some games ran great. Others, not so much. But none of the ones I tested performed significantly better than my Steam Deck. The screen on the Ally is nicer -- more vibrant, with good contrast. But a variety of software glitches continued to plague the experience. Again, I wanted to like the Ally. But this feels like a prototype product. From the poor quality buttons and sticks, to the silly design choices with the placement of the volume buttons, to the absolutely awful user experience, Asus has a long way to go -- and a lot to learn -- before the Ally is a worthy contender against the Steam Deck or Switch. Right now, it just feels like a pretender.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GLaDDoX,
We sincerely apologize for the disappointment you are feeling at this time because of the poor experience you've had so far with the ROG Ally. This is definitely not the type of experience we want our customers to have with any ASUS product. Please note that there will be updates in that future that will address issues you mentioned, updates will also improve overall system stability and performance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0031" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Its really good, just needs 1 thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had track pads so that you wouldnt have to move move the cursor with the right analog stick. Still wonderfull performance at the expense of battery life but still worth it! Especially if your already a pc gamer you can just your entire library of games since its a windows machine!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld device , can run a lot of triple A games without a problem and the speakers sounds so good!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Best handheld system on market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It is not the most powerful gaming device but for a handheld pc it is pretty incredible. Definitely better than the steamdeck in everything except maybe the battery life. But it charges super fast so not too big of a deal. I enjoy using this to connect to my main windows pc and then I am not always stuck at my desk. Sound quality and volume is also pretty incredible.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a perfect size. Not to bulky easy to hold even when laying down. Simple as using a pc. Highly recommend.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Backcatalog Playing Parent Must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I grabbed this for being away from my main machine. It has been so much fun and resolves some issues I had with the Steam Deck and other handhelds. I wanted a bit more oomph/headroom, better screen, and FreeSync. It’s easy to get some emus going and play older titles in my back catalog in Windows. After you trudge through cleaning the Windows system up and changing some AMD GPU settings, it’s been perfect for me. If you’re not into tweaking Windows, you might consider the Steam Deck. Playing games with Super Resolution at 720p opens up a lot of 60+ fps. Some older games play well at 120hz! :-D The speakers are amazing. Some major cons worth considering are the quirky software from Asus. It’s not the worst, but needs improvement. The quick menu button options are great when they work. It doesn’t come with the HDMI dock, but at the price point I can deal with that. It just would have been a great addition for local coop fun with my wife! I had to wait for the dock to be shipped after a trip. I wish this came with 32GB of RAM, but it’s fine with 16GB. The D pad likes to squeak at a certain angle of pressure on mine. I might need to lube it? The vibe motors are very noisy when cranked all the way! It’s best to keep them dialed down. The included cardboard stank works, but come on. A cardboard stand? Overall, it’s the dream machine I’ve been waiting for.
I would recommend this to a friend - Cons mentioned:Battery life, Storage capacity
Rated 4 out of 5 stars
Amazing but need apdate to solve all issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best game handled in market by far in performance and quality In game , but somtimes when you run a game you need to close it again or restart the device. I think update will solve that issue. Also the 512g space its for just 4-5 games only, last thing the battery in high performance can empty in 1 hour.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Great for MMOs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play Rider of Icarus, Star wars old republic, Diablo immortal on the Ally and it always runs above 60 fps at 720p. The temperature is around 70-80 c. It's also great for clound gaming if you subcribe gamepass, the latency is not terrible. $699 for this handheld is definately worth it. If you have Best Buy store card, they'll give you 0% interest financing for 12 months.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Great desktop alternative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! There are a few bugs here and there but I see its potential use as a desktop alternative. battery life leaves more to be desired but with what it is capable of I don't see it as being lacking per se. There is definitely a need to remedy some bugs but the fixes are easy to find online.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love it! everything that i expected but even more! its a little computer i can take everywhere.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The only thing that I might comment about is the battery life being pretty small. Although I hear you can replace the battery and the hard drive. I might be doing that in the future
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Joystick Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered online and received it today via UPS. The device looks amazing and is surprisingly light weight. The armor crate software isn't the most intuitive but I like that it will combine my game libraries. I have this attached to a USB-C docking station and connected to my TV. So you can use it as a hand held or as a small gaming console. All looking promising but after I gave the device a brief spin I had to exchange it due to issues with the joysticks. Left stick would only scroll up and down and not right to left. I didn't realize this until later in the day because I did all my setup with keyboard and mouse. I launched Diablo 4 and realized I couldn't move my character. If I went to bios the mouse cursor in bios would immediately scroll off screen and I couldn't control the cursor. Luckily I was able to get to best buy before they closed for the day and was able to do an exchange. Working on setup again, but did verify that the joysticks are working. I'm hoping the bios update i installed earlier in the day wasn't the culprit
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
ROG ALLY 7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its getting a 4 star because when it turns off some times to get up and going agian takes for ever and logs me out of my accounts for no reason,but when its up and running it does an amazing job
I would recommend this to a friend


















