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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 9,063 reviews
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive little machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great machine for on-the-go gaming. Only big drawback is the battery life but its worth keeping a battery pack with while you are out and about. Plays all my games I want great. Also can get loud fan-wise but can be tuned out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best Handheld Pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for just that, a handheld PC. The rog ally is perfect for a pc on the go. I plug in at work and it runs games great. If youre looking for more of a streamlined console handheld and not great with windows. id go with something else like a steamdeck. But the Ally is powerful and will run any game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great handheld.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld. I bought it to replace my gaming laptop that I didn’t use very much. It supports external displays and can dock to a tv. I have had no problems with it so far and it does well for all the games I play. I have high hopes for the future of these handheld type devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of this thing. It has the specs to handle all the xbox gamepass, epic games, and steam games that I've thrown at it. I haven't played my steam deck or switch very much since i got it. The biggest downside is the battery life. You have to keep a battery pack close by if you want to play more than a couple hours at a time untethered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item, and I could not be happier. Besides a little smudge on the edge which wiped off, this thing was brand new. It works great with any game I have played on it. The battery life can go a bit quick, but I also purchased a battery pack, and it keeps it going with no trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The power of the sun in the palm of my hand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I ended up returning this in the end it worked exactly as intended. A pocket computer when you need it, a portable gaming device when you want it. The Armory Crate software worked pretty seamlessly, although it wasn’t without its bugs. The main issue I had with it was the battery life, though it was to be expected considering the specs that it has. Also you don’t get maximum CPU performance without plugging it in, which kind of defeats the purpose of a portable handheld device. Upgradable onboard storage is another plus, and with ASUS Cloud Recovery it makes the whole Windows reinstallation process relatively painless. There is also a microSD slot for those who don’t want to deal with reinstallation. Overall I would recommend this to anyone looking for a cheap alternative to an entry gaming pc with the capability of taking it on the go for short uses.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs most of my games with ease. Definitely worth the pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please hold my hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd fall in love with the ROG Ally, but it was a complicated, one-sided relationship at times. I tried to reach out, but communication just wasn't there. Difficult to understand, unwilling to negotiate, doesn't look me in the eyes anymore. But that's okay, because now I'm setting my sights on other handhelds, and the Ally will see what it's missing. A handheld that understands me and meets me at my level of intellect (it was honestly just too complicated for me)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife who didn't enjoy the Steam Deck due to size and weight. The ASUS ROG Ally is lighter, more powerful, and also quieter. It plays everything she wants to play from Stardew Valley up to her collection of Assassin Creed games and Hogwarts Legacy. And she loves the smoothness of the high-refresh rate screen. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go. Great performance on double AA titles and indie games. I use it everyday, and as a father of a toddler, the ROG ALLY is my go to whenever i get an itch to game. The portability allows me to game while watching the kid. Awesome buy’

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Handheld for those with pockets of time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld. Some people complain about the battery life, but if you're not playing AAA games, it's not a problem. It's also not a problem if you're like me and you don't have large stretches of time to devote to gaming. If that sounds like you, save the money and buy this one instead of the ROG Ally X. The 512GB of storage is a bit small but that may not matter if you're someone who only plays one or two games at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good despite some of its limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if gotten at the right price! I traded in for the ally X to run The Finals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 mods and cpu boost disabled makes for a beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly advise you know how to get around computers, lots of updates and setting tweaks and YouTube videos to get the most peak/cooling performance. I was 2 seconds away from returning to best buy due to low fps and high temps. But after some research turning off cpu boost from agressive to disabled actually keeps it from burning up to about 70 to 78 playing aaa games. Also 2 mods to the handheld, 2tb ssd 2230 and a heatsink to it reduced overheating temps on ssd by 18 degrees. So dont buy and think it works great out of the box because it doesn't. However after adressing issues I use this more than my pc. In the bed and on the couch is so much easier. P.s.a dont use ssd card for games or at least long time use for heavy demanding games. I just use the 2tb ssd i installed. Overheating your sd card is still a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Small bugs expected, Excellent device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tips for new owners, including fix for initial wifi keyboard issue: 1. When initially selecting your keyboard in the setup, click to add an extra keyboard template, then search your language (IE: English US), then after selecting continue as normal, now when you set up your wifi the keyboard will pop up. Its that easy. 2. Immediately update all drivers on MyAsus AND on armory crate to rnsure the device is now completely updated. 3. Now that your device is updated, in armory crate navigate to gpu settings and change from 4gb vram to 8gb. This drastically improves performance in games. And lastly, make sure RSR is activated in command center, this will also increase your frames in game. Overall, the ROG ally is great. Its bright ips 1080 screen is crisp and beautiful. The touch screen actually feels great when nagigating around windows and scrolling, almost feels just like using my smartphone. Cheers guys, hope this helped someone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome handheld PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a FANTASTIC handheld PC!!! That being said, it is a WINDOWS 11 PC. It comes with all the quirks too. It isn't as plug and play as a Nintendo Switch. If you have a laptop, or desktop PC, the set up for the Ally is the same. However, Armory Crate software adds the console like feel after you install your games. Once set up, it is very easy to use after that. Battery life varies wildly depending on how you are using it. AAA modern games like Battlefield 2042, Cyberpunk, Call of Duty, etc are demanding and chew through the battery. Streaming through Nvidia GeForce Now, PS Plus, and Xbox Cloud Gaming are gentle, and do not demand the higher power settings. Same is true with older less demanding games. So, your experience will vary. Over all, i love this thing and I would highly recommend it to any avid gamer for gaming on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of the best purchases ive ever made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my favorite games with me ill even just chill in the living room and game! This with the open fit pro earbuds by Shokz is one of the best Gaming experiences ive ever had i can hangout with friends and just vibe. I also got a new puppy so i need to watch him so i just play games and its super easy to keep and eye on him. One thing i dont like is its a white handle it gets dirty quick in the case i keep isopropyl alcohol whipes and microfiber cloths to keeo it looking nice. I primarily play Smaller games like Katana Zero, Hotline Miami, Enter The Gungeon, Messenger, Dead Cells, Ect. It handles other larger games pretty well such as Bo3 with zombies and custom maps but i use the smaller fames when i have a break at work and i can pause it for a bit till im off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing devices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know what you're getting when you get devices like these. You can play and run almost about everything on here with the right settings and constantly update your drivers and software. Battery is not that great but i don't expect any portable pc to last longer than 1hr without settings adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A great device that can do a little of everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And excellent portable windows device that can do a little bit of everything. The only draw back is the battery and personally the fans can get a little loud when playing intense games. For a first generation product it a great foundation to build upon.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good deal when $500

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only achilles heel of this device is the storage capacity. 500gb is not ever sufficient, however you can upgrade the storage to 2TB for around $200. However, you’d might as well just get the upgraded model for $50 more on top of that. This device is for people who want to play games that have downloadable addons or run third party anti-cheat software like Destiny 2. The Steam Deck cannot support anything beyond the base games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DO NOT LISTEN TO REVIEWERS HERE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MINI PC, NOT A CONSOLE!!! The ones giving negatives in their reviews are constantly comparing the Ally to consoles, mainly the Steam deck. You would never compare a PC to an Xbox or PS5, there’s no point of comparing the Ally to a steam deck. The Ally is better compared to laptops and other windows handhelds. Windows does not work like a console, AND WILL NEVER WORK LIKE A CONSOLE unless windows make a console like os. Asus cannot fix the demands other reviewers have b/c their complaints are limitations to windows. If your a PC player and want to continue to have the freedom to play all the games in your library, your not afraid of tweaking settings then this is for you. If your a console player and you want to simply click and play, this is not for you.

    I would recommend this to a friend