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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 9,063 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great screen, great performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better sceeen than the steam deck, way better color accuract, saturation and contrast. Performance is about 20% better than the Steam Deck at the same 15W power usage. The software side is still a bit buggy but shiild improve overtime

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a best one but OK.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both steam deck oled and this one. I highly recommend steamdeck. Screen was amazing. But battery was not so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box item used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 100% satisfied amazing bought as a open box item

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that I made, stunning screen and controls, just the battery drains quickly with AAA games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Exceptional Handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've had a blast playing games on the go with the ROG ALLY. The storage is deceiving for how well it runs, and when it comes to the gameplay and comfortability in game, I enjoy playing all sorts of genres like racing, RPG, Shooters and basic just drawing and graphics. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love this device, my favorite purchase this year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome if youre into PCs. If your a console player this might not be the device for you as this can play games but do a whole lot more than that. Its pretty much having a gaming laptop but in a handheld portable form factor. I love that it runs windows out of the box and when add a mouse , keyboard, monitor, its a full on PC. Since this is a full on pc its not plug and play like a console or like steam deck or switch. This device is in a leavie of theor own Upgrades are coming daily to make this device run the best possible. The reason im not goving it 5 stars is that it cant run batocera for all my emulators when every single PC i own can, even a 10year old PC. They need to fox this asap and ill update thos reciew to 5 stars. switxh and sd. This device in its own league. I waasa

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Amazing handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing. It is basically a ps4 pro portable. The only issue is the sd card slot is defective due to the wrong position of it next to the heat fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful handheld! Love that it has full blown windows 11 on it. Plays Resident Evil Village, Borderlands 3, and Final Fantasy X and X-2 like a champ. Only complaint is the battery life, but thats not enough for me to rate it lower, i love the thing. Beats the heck out of the Steamdeck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a portable computer. It can play games or you can dock and use it as a desktop. Wait until it’s on sale to get it for the best price. Other than that zero complaints. Average space, but most likely will need to utilize cloud playing when on WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great handheld console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have truly enjoyed playing the Ally. It does come with some quirks, but largely it fits the type of gaming I've been looking for. I can play it anywhere, or attach to a dock and play like a console. It can play pretty much any game you throw at it, without losing too much in terms of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Gaming in the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Takes a bit to get everything set up but once it's working it works great. I have a pc but currently don't have much time to sit at it to game so this let's me game on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I wanted a handheld device that is powerful, quiet, and has a great screen. The ROG Ally checks all the boxes. I can casually game in pretty much any environment and do not have to worry about the fans getting obnoxiously loud. If you set yourself up with realistic expectations, this device is great. With that being said, don’t expect to be able to play on battery for several hours at a time and don’t expect a console like software experience. Running a AAA game on battery in a handheld device with a 7 inch screen on low to medium settings is pretty impressive for the technology that’s available today. Even if it’s only for an hour or two. Also it’s a windows machine so you will need to download your gaming platforms manually and setup like a windows device, but that should be expected.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Love mines got it when it came out at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG ally Z1 Extreme.... I also have the Lenovo Legion Go (Best BUY AND) The ROG ally X. I recommended this especially of you are trying get both plus the x and leave on docked to act as you're hone set up and use the x to travel with cause the micro sd works unfortunately the only gripe is that the Z1 Extreme Micro SD doesn't work but the internal memory can be upgraded. Check out my boy King Cato in youtube or kingcatothergamerfgc on tiktok he streams with all of em

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Decent handheld but had issue early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play most games nicely but has some draw backs on those really pretty games. Early on my sdcard port was fried due to heating issue but I hear they’ve resolve that: wouldn’t know cuz my port is fried.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Erik,

      We're sorry to hear that the SD Card port on the ROG Ally stopped working, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0582" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The perfect laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its daily use with jobs, applications or videos works well for Windows 11, I recommend having a keyboard, mouse, and a monitor for more comfortable use. Only with games: It works perfectly, although the battery issue becomes a limitation, but when connected to the charger it can be used quite well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Be sure to have spare time and patience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ally, I enjoy the work needed to make this device suit me. I understand it is not plug and play for most things. Great machine, lots to do and fine tune. Lots to learn and tinker with. Runs my emulators easily and runs Diablo. Cons are the battery life, its not necessarily bad. I get about an hour ad a half playing Fallout New Vegas on High settings and in performance mode. For me that's about the time I have to play a game usually uninterrupted so this works. There aren't many accessories, it is a guessing game with 3rd party cases at the moment. I would recommend this to anyone that enjoys the project of setting up a device and satisfaction of learning through trial and error. I wouldn't recommend it to someone coming from a home console expecting a similar experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent entry to the portable gaming market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable gaming laptop shoved into very compact portable platform. It runs Windows 11 and all of my EA, Steam, and other games with ease. If you are looking for an ultra compact gaming platform that checks all the boxes, then order this today!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Device! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome device. Everything you could want in the palm of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best steam deck alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything the steam deck can do and more due to it being full windows 11, game performance has been great. The only problem is the horrible battery life, be prepared to carry a battery pack or just stay close to an outlet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Portable PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device, was deciding between this and the steam deck. Glad I went with the Ally, I prefer the versatility versus being confined to steam games only. With the ally, you're able to use different launchers such as xbox games, EA, and ubisoft to name a few. Of course, since it does run Windows 11 the Ally does support Steam as well. Also appreciate being able to add memory with a micro SD card since the Ally only comes with 500GB and games nowadays can take up more than 50GB per install. Only issue is battery life but that's expected due to the power draw of trying to run the latest games. If you're looking to play more than an hour on battery then this may not be the right fit. I don't mind it since I'm usually near an outlet but I could see how it can be annoying since it defeats the purpose of it being portable.

    I would recommend this to a friend