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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,063 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outperforms other handhelds like the steam deck and has an amazing screen. Only downside is not great battery life when in performance mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games amazingly on high settings, portability is great solid system tbh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games runs great on the go and its nice to be able to catch up on my games as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Take your gaming to the next level.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other the the sd card slot being an issue, which i knew about ahead of time, i love this device. Plays anything i throw at it and feels great when holding.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but battery life is bad screen and controls are high quality

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DaltonJ,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0603] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Powerhouse packed punch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup is BAD. Keep in mind the the armoury gateway app and this product are new. After setup headaches aside, it is amazing to witness the fluid screeen and high perfomance this little wonder deilvers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My fav toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect handheld gaming machine. I have it with me everywhere. Powerful and portable. But you sure need to bring powerbank and you can enjoy your games whenever you go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld with some nigs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a portable hand held computer to play games and figured they this. Takes a why'll to setup because of lots updates. There's some glitches I'm it and have to be patient with some games to load. But overall very happy with it. Lots videos on how to twerk it and get beat out of it. Still lots to learn but if you want something to play games why'll away from computer or console I recommend this device. Hope on time gets to work as good as my consoles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well, trouble with accessories at times

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but has some issues with using a controller, hasnt worked the past few months for mine, and also has trouble showing up on certain TVs when you use the HDMI adapter. So good for what it is, but can also be fickle and you don't really have a clue why

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goodbye steam deck, you were loved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior steam deck owner. Currently listing the steam deckok ebay. This thing is so versatile. Pair it with an xg mobile and it can be a main machine, plays vr, can do productivity work, and can obviously do handheld gaming. Speakers are loud and clear. Display is fantastic, though i wish it had oled because i love oled. Some folks complain about windows being clunky with touchscreen, this is true, however you can use steam big picture mode or playnite in fullscreen to launch games just fine. Definitely worth checking out. Oh and if white isnt your jam, just skin it. I got a camo skin on mine from m2skins. Last minor gripe, only one usb c port. Would have liked to see at least a usb a as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a complete game changer. Being able to play current titles anywhere i go, it was worth every dime. From taking it on flights to playing Diablo 4 while on work trip. Absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really good handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be so much better. I’m giving a 4 because overall it is a good handheld overall and I like it over the steam deck. But it is buggy at times I have to reload games a couple times for them to actually load. Sound profile is good for a handheld device. And games look really good. I’m hoping they work out some of the bugs cause it is really a great handheld. And for the price it is a competitor to a lot of the windows based handhelds out there!! I am very satisfied with the Ally I upgraded the nvme and added an SD card and they do work flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    milestone for handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is great, remind me of original Game Boy. It's very comfortable, performance is amazing, very quiet, for this price no competitor at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprised me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact but yet powerful machine. can pretty much run any game you throw at it. Battery life is not the best so expect about ~1 hour of gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Has initial setup, but great overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, look, its a PC. If you dont know how to download updates before you start trying to play games, then dont buy this then whine about it later. If you dont mind doing some updating installation and configuration, and your PC games library is not mostly on Steam, then this is probably what youre looking for. It plays Gamepass and other systems including Steam natively. The reviews are true about battery life. Its not great. I play plugged in most of the time so its not an issue for me. Expect an hour to 2 hours of battery life. Great system overall though!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Way to go ASUS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC on the go. I bought it for my son's birthday and he absolutely loves it. It's perfect for gamers on the go but only downside is the battery doesnt last that long if he plays on it continuously.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great open box buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box. Great condition. Only giving it four stars based on the actual software. But you know what you’re getting with a windows device not truly made for mobile gaming. Lots of tinkering when you just wanna plop down and game at the most opportune moments when you don’t have much time. Aside from that you have access to all launchers as well as game pass, big time pluses to not be locked into the Steam store always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Revolutionary Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you realize what the device actually is and how to properly use it to its advantages, it is awesome and something gamer have dreamed of for decades. Paired with GamePass, you can take entire game titles offline and play them whenever, wherever you want. Hooked up to a monitor and keyboard/mouse and you have a small yet capable desktop. I would recommend trying one out to see how much it can do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    Awesome handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of it this device, can game in so many ways, wish there was more storage and a bit better battery life, my only cons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I got it on sale and open box. Did a memory upgrade from amazon. It has handled anything ive played ark, nightingale and some fps.

    I would recommend this to a friend