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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 9,063 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The more i play with it the more i like!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I did pick it up yesterday and it's a cool handheld. But it's not perfect I didn't expect it to be tho. Discord on it was acting funny yesterday and discord kept freezing saint row ran just ok it was definitely some frame drops on that and COD and the boxing too I figure it will get better tho. It will good for on the go tho. To me if definitely aint taking the place of my PC or PS5 now it might just take the place of my switch on the go tho its just more options with the ally . Having the ability to have a small docking station to carry with is ideal for me even tho they are out of stock at the moment hopefully they will be back in stock before I go on vacation I look forward to the up dates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rog Ally beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally a portable pc in your hands!! It’s super fast and there absolutely no lag while you are playing your games!! 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld on the market!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld on the market hands down! Makes this a perfrct mobile pc replacement with a bunch of accessories available as well!! Cant wait for future handhelds!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Asus rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but gets hot sometimes from continuous playing. Battery life isn’t so great if playing high performance or turbo mode

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Love it but reliability issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this. I actually sold my steam deck and bought this. The screen is much better, it looks cooler, and it is faster. Most importantly it runs Windows by default, which means I can run Fortnite and other games without jumping through hoops. Unfortunately, my SD card failed after about a month of use. This is a very commonly issue if you search and appears to be a design flaw. I am returning it until there is some resolution.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gadgeteer,

      We regret to learn about the SD card issues you were having with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the only thing is the battery dies kind of quick while gaming. It could also have a little more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Nothing but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ASUS rog ally because it can play more of the games that I own than the Steam Deck. It's not the huge leap in oerformance over the Deck that i was hoping for, but its definitely better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays games well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than windows being jank, it's a great pc handheld! Played my games well and I didn't run into to many issues. The battery could be better and the asus interface needs some finessing, but if it's on sale and you don't already have a pc handheld then this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally 1 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS software for the Ally is a bit buggy, but it gets the job done for the power it has. The iGPU is in the Z1 Extreme is about as powerful as a 1650-Mobile Max-Q. I'm waiting for the ROG Ally 2 to come out in late 2024, with supposedly 33% more compute units in the iGPU of the next APU. It'll be up to 50% more powerful than the current Ally and by then the ASUS software bugs should be mostly cleared out, hopefully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld came in great condition and is fantastic for someone that doesn't have time to sit too often like me. It's appropriately powerful and offers a multitude of options for modifications. All in all it's a great handheld and powerful computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a steam deck and this. This blows the steam deck out the water. Only thing is battery life is terrible. But shocked how well this runs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but wish i had got the Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device. Reasonably powerful, solid graphics. Windows could be better, lack of ram can slow things down a bit, and j had to upgrade the battery for it to last long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is the best handheld I ever used. The screen is so crystal clear and games look amazing on it. You can play all your games on it and this is why I got the Ally over the Steam Deck.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    First Handheld to WOW me with the Graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Runs Games Amazingly, but it Overheated and ruined my 1tb Micro SD and the Battery is really bad without a battery Bank on Demanding Games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    ROG Ally Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is very solid and allows most games to be played at medium settings or better. The feel is quite sturdy and reliable. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld I had an easy process setting it up idk if it’s just my unit but everything just works seamlessly and smooth. Worth every penny it’s playing games my steam deck couldn’t play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best handheld ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hand held device ever made. A few flaws with software that can be worked on by Asus. But its just amazing. Triple A games in your hands at 60 frames.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life not so great , but great handheld!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not blvery good, but device is powerful . It can play most triple A games at least 60fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very useful and amazing.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming device I've ever owned. so portable and very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything is good except the battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld gaming PC. Can run all AAA game at max or near max settings when plugged in. Battery is pretty bad through so i ended up getting a 46000 mah portable battery for the extra juice.

    I would recommend this to a friend