Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9058 reviews
(9,058 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Asus Sponsor me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in july when i become homeless to keep gaming, but now im about to become homeless again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good little game pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything I was hoping it would be, lots of aftermarket stuff for it to, i bought a dock, a d brand case for it and it plays games great, the fan is a little noisy but all in all well worth the price i got it for. I paid $450
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 4 out of 5 stars
After using a for a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the light weight, color, and display. The only complaint is the buttons and joysticks aren't that good.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Decent performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low battery life. Decent performance with charging. Note: RMA sucks for openbox.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Ally Z1 Extreme
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld unit. Plays my games and is also a great handheld PC to watch YouTube and videos. I would recommend if you are looking for a handheld product that is similar. One downside is this market is moving so fast that this seems to be last years model with new models coming out. It still does what I want it to do.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Excelent device for its period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent device, run everything at almost 100 fps but the battery is maybe its downside if u use it at its full power, overall its a good deal
I would recommend this to a friend Rated 5 out of 5 stars
Buggy yes, but so was the Steam Deck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase, the Asus Ally addressed all my personal issues with the Steam Deck (screen, game pass support, speakers) Now the biggest elephant in the room is is it better than a Steam Deck? Honestly it depends on you as a gamer. If you are going to want to play more AAA games then the Ally all day. If you want simplicity, comfort, and still play most games the Steam Deck is the winner. I believe long term the Steam Deck will be the winner but the Ally is a wonderful device to add a touch of competition. In terms of the reviewss saying its buggy. I guess not many of them used a steam deck within the first six months of release.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Steam Deck Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better display and more power than the Steam Deck. Yes, Windows isn’t ideal, but its fine. More compatibility than SteamOS. Battery isn’t great but adults know how to manage.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Heat dissipation
Rated 3 out of 5 stars
Great for gaming not for durability.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to have while on the go windows gives you the opportunity to play a lot of game you can’t play on a steam deck but unfortunately it’s not a very durable handheld I’ve had is 3 months the buttons and triggers have stopped working and it’s beginning to overheat more then normal it’s a good buy but you will have to replace parts
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh A,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0375" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great windows handheld
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great windows based handheld pc. If you use more then steam and don’t want to mess around in Linux this worked for me right out of the box. After a few months of use I easily replace the ssd with no problems. Battery life is highly variable but I see 1.5 to 2 hours most of the time but I’m not trying to maximize at all.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Wish this was around when I was a kid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Asus ROG Ally for my son as a Christmas present. It was a gift he did not even know he wanted. He was asking for the Sony PS5 compatible handheld. With this he's able to access Xbox, Steam, Nintendo, and PC Games, as well as access his Playstation online friends. If he wanted to he could use this as his laptop with a few accessories. He loves this thing. Took it on vacation with us and I used it also. I wish this was around when I was a kid. He told me: "Dad this was such a great present, I didn't even know I wanted it".
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Rated 1 out of 5 stars
Exceptionally terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I got this on release day as an impulse buy. Had no idea about it nor did I do any research. I own two Assus laptops and have been very happy. I mean its Asus! How bad can it be? Well, pretty bad it turns out. The product is made out of cheap feeling plastic. The joysticks have no tension at all. I have no idea how they get back in center position on their own. I literally can't feel it move sometimes. The thing gets very hot and loud. Battery life is insanely bad, just keep it plugged in. There is a 3 sec delay to register input 80% of the time. Armoury crate is an abomination, but I already knew that. If I knew that's what they used I would have never purchased it. I have only Steam installed because when trying to install other platforms like Ubisoft I literally can't type in my login info. It simply doesn't register. Same goes for Rockstar and GOG Galaxy. After reading the reviews I have come to realize that, apparently, it is perfectly acceptable to charge $699 plus tax and be a beta tester for Asus. People are expecting that the device will be great in about a year (assuming Asus dedicates enough effort into maintaining and improving this product) and thus rating the device positively. Maybe I'm old school but for this kind of money I expect a premium feeling device with smooth user experience and top notch performance. You literally get none of that with this device. Complete trash. Will be returning it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BD81,
We sincerely apologize for the poor experience you've been having with the ROG Ally. This is not the kind of quality to expect from ASUS. Apart from the design issues you have with the product, if you perform a factory reset and update all drivers but you're still experiencing the issue then we recommend returning the unit to Best Buy. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tinkerers dream. I really enjoy playing games. Its a lot more powerful than the steam deck even though battery lige is pretty bad
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Rated 4 out of 5 stars
Great device except…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It overheats very quickly. Also can play for about an hour and then have to shut it down.
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Its very solid!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been loving every second, even my girlfriend loves it, cant keep her off it lol. The only thing so far im worried about is the sd card problems, im nervous to use one. But will try to with a small sd card first!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Go for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son, he was iffy. He soon changed his mind.. Nice handheld..I think it’s better than the steam deck.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Software
Rated 4 out of 5 stars
Its great but there are some issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can run most of the games I want to play. There are some minor software and hardware bugs that have some easy fixes.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this product overall. Allows me to play games mobile and has a strong performance.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Almost Perfect Handheld Gaming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy pc gaming and all the headaches that come with it, but want that on the go then this machine was built for you. I LOVE my RoG Ally. I get to play all my steam games, all the available Xbox gamepass games, AND emulation. Sign me up.. also look up on YouTube on how you can connect remotely to your PS5, there's something to be said about being able to play God of War Ragnarok and Starfield while dropping a deuce.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best handheld 2023
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a number of handhelds now including the steam deck and oneXplayer mini 6800u. After using this about a few weeks I can say this is by far the better machine. The cooling alone and how quiet it is when using it makes it the best as of now. You can get more fps due to the ability to raise the power in the armory crate manual mode. I normally play plugged in and it can boost to 50w making this thing put out higher fps than all other competitors.I would definitely recommend this to anyone!
I would recommend this to a friend


















