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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 9,063 reviews
  • Rated 5 out of 5 stars

    Over all it’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product honestly. Although open box does not come with a charger, you can easily get one off of amazon for like 20-30$. It’s a big savings if your looking to purchase. The only downfall is the battery life but as these products continue to come out they will figure out better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hand held game controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just amazed by how well the graphics were executed when they came together and it made me feel so much better about giving it to my family for Christmas. I was disappointed that the free monthly Xbox game card didn’t work for me and I was not able to use it in other platforms

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First handheld PC, Worth every penny and has been a beast on the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son after he and I saw the prices for the Switch 2. He's been getting more into steam games and purchases most of the games he has himself. Seeing the prices of the Switch 2 games, he immediately wanted something like this instead. He's constantly using it everywhere and has setup his desk so he can use it with a keyboard and mouse hooked up to occasionally to even play League of Legends on it. He's had no complaints about it and we plan on installing Bazite OS so we can dual boot Windows along with it for a smoother experience for him. Worth the price for sure with how much joy he has and how much more he's outside his room with it and spending time with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device on sale to be able to connect to my television and play PC games. So far the performance available in such a small package has exceeded my expectations with games both looking better and playing smoother than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! I love this thing. Easy to play docked or handheld, has been able to handle every game I've thrown at it with no problem. Just works.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A PC that's a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A miniture PC designed to take games from different platforms and have them controller compatibility. Not as powerful as a good laptop but a fun device that is easy to use. The touch screen and mouse mode help navigate the regular PC. Not bad but a bit awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is the battery but when you think about howuch you're pumping out. Great graphics, controls are comfortable, and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this at $500 it worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays any game i want and yeah the battery life is not amazing but you dont need to play games more than a few hours at a time

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Immersion on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly immersive experience with great sound, vibrations and most importantly THAT SCREEN. Make sure to have a power bank ready, this beast thirsts for power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome portable device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more battery life, but it works great. Maybe a good external battery pack would be useful when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best handhelds i have used. Battery life is ok but everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 3 out of 5 stars

    Almost There

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, screen is awesome, and its got great potential… but i dislike that the battery barely lasts (no matter how much you tinker with settings), you have to play on medium/low settings, the screen isnt that bright, and it does take time to setup. I come from custom pc building and tinkering with everything. I think i just expected better performance out of it and was let down.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear cyberdbr,

      Thank you for bringing this to our attention I certainly understand your frustration, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Continuous Gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelong console gamer here, we decided to purchase the ROG so we could continue gaming through our move. It’s very light, and almost everything is customizable. It runs on Windows 11 and the Armory Crate is easy to manage. We downloaded the Steam and Epic games clients and have had no issues. It pairs well with our PS5 controller as long as the game supports it. The storage is great and everything runs smooth; the power up is quick. We also purchased the adapter and can mirror games on our monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing and powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People now day want the perfect product . Only con its the baterry compare to others from the competition. Super fast super powerful i can play anything no problems

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but battery needs to improve. Good screen! Controls are fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have steam deck, but its better steam deck, just battery may need more, very noce play, just cant play too long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and decent fun to have for the mean time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    True Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an excellent on the go PC that is similar to the steam deck. the interface and controller setting does take some getting used to and its unique interface and setting system armory is a helpful tool to adapt the controller to any game. As somebody who is generally skeptical on new handhelds, this is a positive experience and smoothly plays a variety of games in a quality performance. This is an excellent PC to help you work on going through your backlog of games on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Windows Gaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. I realize it's not for everyone as it's based on Windows 11. However, I supported Windows for 25 years in my career and my desktops, laptops, and tablets are all based on Windows so this works for me. Because it's essentially a handheld PC I can run Xbox Game Pass, EA Play, Steam, Ubisoft, and more on it. They have a nice interface to give you quick access to the apps you've installed. It responds very well, has okay battery life, and feels comfortable in my hands.

    I would recommend this to a friend