Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 9,063 reviews
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Steamdeck and Rog Ally are the best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the steamdeck . It totally 2 different machines, steam perfect for daily gaming like grab&go but some of the games can’t play on steam (ex Forza5, cyberpunk lacking alots , GoW running really bad during graphic…) . Ally is different animals can be played them all cause base on pc running both versions steam and xboxpass. They both still amazing machines for me .

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use and the brightness is great. Only con is rhe battery life but that is expected from a high performance sevice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this thing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Some of the most fun I've had in one device in a long time, if not ever! From Fortnite and Palworld, to emulation and classic PC games, this does it all. In my hands, or on my TV, the games and good times just keep coming! Asus has done an amazing job at making it easy to change all necessary settings on the fly - the buit in UI is effortless and fluent. I cannot recommend the Rog Ally Z1 Extreme enough!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is a beast. I haven't had a problem playing any games on game pass or steam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Handheld...No mobile PC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. The ROG is a powerhouse and easy for travel. Perfect for my lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally z1

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming handhelds out, great for on the go can be taking any where, also purchased at a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, but probably not what youre expecting.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great device, and just because it can run most games at decent graphics, doesnt mean you should. The battery life is atrocious, and it lacks the ability to smoothly play any modern triple a game. If you have a good internet connection it is great for Xbox Cloud Streaming, but for that logitech has a much cheaper solution.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hunter,

      We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number " N2306018106-0103 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally Rocks!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is Beast of a gaming machine, I honestly read the reviews and expected it to be buggy, but that was not the case. I just ran the Armory Crate and Asus updater and it has run my games flawlessly. Battery life is a bit low (2hrs) heavy gaming, but the performance of the Ally more than makes up for it. Definitely my favorite gaming device and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been super fun. I am excited for more things like this to continue to improve

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing little handheld computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right outta the box and set up was simple. Plenty of videos online to get you all set up. Prepare to tweak some things to get the most out of it and read up what you don't understand. Had it up and running in a couple hours. Runs games incredibly well, sound quality is fantastic, and has so much potential depending on how much effort you wanna put into it. Highly recommend for the patient gamer who's okay with lookin up how to configure everything to get the most out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still a great device.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for over a year now and have had no issues at all with it. Almost perfect. Looks better in my opinion over the new X version. For the price this can now be had, this a the best bargain in handheld gaming PC anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great if you know how to use it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I love my Ally. I use it mainly to play PC games around the house. I do not like to always be by my gaming pc and this allows me to play in bed or sitting on the couch watching tv. I have ran some emulators and AAA PC games on it, all runs great. There is a bit of a learning curve to PC gaming that most people do not realize. This is not a Nintendo Switch that you will just pick up and play you will have to likely trouble shoot issues like how to update different programs if you are not use to doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games really well but not for very long due to a short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Love my new handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS ROG Ally is great. I like how I can play most of my games on Steam and Xbox Game Pass. There are some minor quality of life interface that would've been great, like navigating through the desktop. Otherwise, I love it. I have an Xbox Series X as well but i haven't had much play time with thar since getting this device. I'd say if you’re not exclusively getting your games through Steam, this is the handheld device for you.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a blast. It is perfect for me, I cannot play on my xbox as I use to, not even with remote play. I use my Ally to play on the go or when my wife uses the tv. Just finished spiderman remastered and fallout 3 when before it was really difficult for me to sit on the couch and play what I wanted. The only con which is also a pro is windows, I choose the Ally over steam deck to play games my xbox games but windows can be sometimes hard to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Awesome PC handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Play any game you want without having to worry if it is compatible. Games run great. Battery life is decent. Unit charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to compare to my Steam Deck. Immediately upgraded the storage to a 4tb M.2, and i havent touched the Deck since. I made the Deck a dual boot machine with Windows as well, and this thing handles Windows so much smoother. Completely recommed if youre on the fence, make the purchase. Ordered this little beast online. As always, Best Buy had it here the next day, so overall very happy from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance, it has improved a lot with new updates. The only con is the battery life, but it was expected you can't have it all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome handheld gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld gaming and mini pc. I love it. The only drawback is that battery life is just eh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Reliving childhood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little gaming portable! So easy to pick up a game and play for a few minutes. Everything works great and performance is amazing.

    I would recommend this to a friend