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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9059 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 9,059 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great if you know how to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I love my Ally. I use it mainly to play PC games around the house. I do not like to always be by my gaming pc and this allows me to play in bed or sitting on the couch watching tv. I have ran some emulators and AAA PC games on it, all runs great. There is a bit of a learning curve to PC gaming that most people do not realize. This is not a Nintendo Switch that you will just pick up and play you will have to likely trouble shoot issues like how to update different programs if you are not use to doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Present for my girlfriend <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend last month <3. She was asking for it for months (she’s a technology/gamer girl) & I was finally able to get it for her & her reaction was so cute!!! It looks super cool, the lights are sick & the travel case is really flattering. She legit takes it everywhere. My best gift for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a blast. It is perfect for me, I cannot play on my xbox as I use to, not even with remote play. I use my Ally to play on the go or when my wife uses the tv. Just finished spiderman remastered and fallout 3 when before it was really difficult for me to sit on the couch and play what I wanted. The only con which is also a pro is windows, I choose the Ally over steam deck to play games my xbox games but windows can be sometimes hard to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld gaming and mini pc. I love it. The only drawback is that battery life is just eh.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Awesome PC handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Play any game you want without having to worry if it is compatible. Games run great. Battery life is decent. Unit charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance, it has improved a lot with new updates. The only con is the battery life, but it was expected you can't have it all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as intended,no issues at all,micro sd slot work till to today,main use as my desktop pc replacement.fully recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a perfect console capable of playing all types of AAA that still have decent quality and best of all, portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Reliving childhood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little gaming portable! So easy to pick up a game and play for a few minutes. Everything works great and performance is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a steam deck with this and couldn’t be happier! The screen is fantastic and the performance is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Companion to the SteamDeck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ASUS ROG Ally on June 13 and I have to say it exceeded my expectations in every way. The performance is outstanding, allowing me to smoothly run even the most demanding games and applications without any lag or slowdown. If you're a serious gamer looking for a reliable and powerful handheld to compete with the Valve Steamdeck, the ROG Ally is the perfect choice. Highly recommended by a Steamdeck Owner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance powehouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid upgrade performance wise from the steam deck. Play at 720p, upscale to 1080p and it runs mostly everything with medium or higher settings /30fps. Vrr low cap can also be changed easily from 45fps to 30fps. Battery life isnt great, as to be expected 1hr 25w. Display is excellent, controls feel very nice, and the machine is about as lousd as a gaming laptop under medium load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer my kid loved it and uses it all the time she says its like a little computer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its great except when it’s not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny in my opinion but the “sleep” feature sometimes freezes my game and I get reverted to my last save. Which can be a lot or not that much so it can be inconvient. As far as battery life, its okay, best I can put it, like it drains depending in what you are doing about a percent a minute and it’s dissappointing but I never have 100 minutes to play everyday and I play for 15 min-30 min increments and thats where the processor really shines because boot times are less than a minute I love that, but 600$ is a lot of money at the end of the day and the question being is it worth it is honestly up to you the buyer to decide because it’s use for various settings and I personally use it for work and at night sessions when the mrs is asleep so its good for me but it has its pros and cons.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jayson,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We appreciate your feedback which will be passed to our Product team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0474" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1038855/ Asus

  • Pros mentioned:
    Overall performance, Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Asus Ally is great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome performance and screen quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this handheld PC ROG Ally way better than steam deck. The only problem I have is the battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all the games i could want very well. Battery life is a bit short on more demanding games but its quite powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tons of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld computer for gaming as long as you take care of it it well worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    jack of all trades

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holy moly. why get a laptop? it’s like a jack of all trades. almost any game is playable with the right settings. great as a handheld and great when docked. hook it up to a monitor/TV, mouse and keyboard. boom, your gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great little handheld pc. Some games work out of the box, with little to no changes in settings. Some games you have to constantly tweak to find the sweet spot to run them, especially on battery power. It's not perfect, but it works and does show potential

    I would recommend this to a friend