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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 9,063 reviews
  • Rated 3 out of 5 stars

    Avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is just too small for portable gaming now a days. the bezel is huge and the performance and battery life on this thing just are not up to par

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JaredB,

      Thank you for sharing your experience with the ROG Ally. We are sorry to hear about your concerns regarding the screen size, bezel design, performance, and battery life, and we sincerely apologize for the disappointment this has caused. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.

      Please rest assured that your feedback will be passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0634" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clever creation very pleased. Waighting for a newer model then the next one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My favorite device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite device! Great for travel. Works well when docked.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice hardware, living with Windows is the downside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether I would recommend this or not is "it depends". Hardware is solid, fast, and works as advertised. Battery life is as expected (a few hours max on intense gaming, longer on lighter loads). It runs Windows though, and there is no escaping that. On the plus side that means it is compatible with a large set of saoftware. On the downside, it comes with the clunkiness of tryin to use Windows on a small screen device. It took about an hour before I could use it at all out of the box by the time it installed Windows updates, Asus updates, BIOS updates, etc. The times you have to break out of Asus Armory Crate, Steam, or Xbox apps and intertact with the Windows desktop are very painful. So.... Do I recommend it? If you are OK with Windows, and all that entails in terms of updates/management/upgrde/etc, then YES, If you are looking for a Switch-like handheld that you can always just pick up and play with no fuss, then NO. It will take more interaction, management, and administration than that.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JasonJoel,

      Thank you for your feedback on the ROG Ally, we truly appreciate you taking the time to let us know, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth a first...and second look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I really was weary about purchasing since I already had another device that I could play my games on my phone, but this thing knocks anything else out of the park. Setup was relatively easy and I took others comments and updated any software before I put it through it's paces. I haven't needed to do heavy configuring since I use it for moderate gaming and emulation. For the price, I don't think you can beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent but needs work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tweaks are needed to get the best match between battery life and game quality. Some of the controlling for games can be a learning curve that is not super simple, but the same is true on any hand held. Cannot play XBox games offline easily, so if travelling make sure you have a hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent little gaming machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Battery life is decent for what it is as long as you understand this is not meant to play top titles in turbo mode for hours. Biggest complaint is build quality. Some of the buttons felt fairly cheap for a device that costs $500+.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for on the go gaming. Just need to do some minor tweaks

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible little device with additional potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable pc for gaming and some work on the road and let me tell you it does not disappoint. It is amazing how much power is stored in this little guy. It is more powerful than my slightly older pc. Plays GTA5 flawlessly, I managed to run Assetto Corsa and Project Cars and they looked beautiful. I even hooked it up to my TV and it runs amazingly well there as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for casual use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! So if you’re looking for something to play on the go definitely recommend. I was thinking of this or the steam handheld even the Aya Neo ultimately went with this due to the look and size and not disappointed. Should note I’m a hardcore gamer mostly got this for the airport on work trips so really will probably play 15-20 hours a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Product qas amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produxt super fast bought a dock and displays on tv looks like 4k graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Handheld?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2yrs. I'm still loving mine. Might even pick up the upcoming XBox version that'll be coming out soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device was amazing. Works very well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very convenient to carry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it with me every time I travel or go on a business trip. I can just take it out and play games whenever I want. I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Took some getting used to, but the more I use it the more comfortable i am with it. Plays everything i have thrown at it so far as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun. I enjoyed this a lot. It makes gaming on a pc as simple as a console

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    <3 Rog Ally <3

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the perfect little handheld gaming system, that is also like a very portable windows system, like a handheld laptop if that makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of cozy games and controller works perfect for them. Its full windows 11 and i can download all my launchers and mods, compatible with all file types. There are some games that dont support controller yet that i cant play but for the most part i can play everything. Absolutely love this thing, runs great and allows more flexibility. My store had several open item units for $100 off too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful but battery hungry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this thing is powerful, and the XG port makes it worth it even more. This is now my mobile gaming system with an XG dock. It can even play VRChat through Oculus with the XG card. Diablo is running ad med to high in portable mode. Beef swith the system. Got to start this off with the battery life. Its fairly small at 2 hours. Next is windows sucks in tablet and portable mode though I manage windows tablets at my work it's still a pain to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Runs my games flawlessly! Comfortable in my hands too! I have always been a gamer and now I have something to play on when I can't be on my desktop. I did change out the hard drive for a bigger one before I loaded any games because I knew I would want more storage. Was super easy to do!

    I would recommend this to a friend