Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Game compatibility, Overall performance
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can ibsay this thing is a beast. Can play any game out there right in the palms of your hands.
I would recommend this to a friend - Cons mentioned:Battery life
Almost Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to be able to play all of your games on a handheld then this is the best option. The VRR screen feels like a neccesity on these and none of the 7840U options have it. The only problem is battery life. The battery life is terrible.
I would recommend this to a friend - Cons mentioned:Battery life
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only set backs are the battery life and storage. Other than that I’m pleased with my purchase.
I would recommend this to a friend - Cons mentioned:Storage capacity
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good handheld console, I wish there was an option for more storage such as 1 tb instead of having to buy a micro sd card or ssd card for the device. Also there was a few problems with my ROG ally when I had my sd card in for a few weeks. Overall pretty nice, I play Xbox and pc games, pretty new to Steam, usually a console player.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld pc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. It's a good product. But I love the steam deck even more but still overall its good product even if you're looking for a handheld
I would recommend this to a friend Get one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. I got a great deal used and it's a MONSTER of a machine!
I would recommend this to a friend- Pros mentioned:Overall performance
Great for on the go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is amazing, way better than advertised. Only reason for 4 stars is because its lacking in certain areas! Wish memory was bigger. Needs lots of updates right off the rip. But for the price its worth it. Prefect for a beginner handheld. Would definitely recommend for anyone.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Buy a Steam Deck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11 really isn't made for a handheld device. I've been a PC gamer most of my life so I'm somewhat familiar with Window's quirks, but I with a handheld device youbgenerally want to get up and go, not fiddle with settings half the time. Is it more powerful? Sure. But that comes at a signifcant cost to battery life. What is the point of having a handheld device that you need to be tethered to a charger to use? At 15 watts the newer OLED Steam Deck is significantly more stable and has greater performance than the Ally at 15 watts. The Ally doesn't become more powerful until it hits it's 25 to 30 watt turbo mode. Just get the Steam Deck
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0194" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Overall performanceCons mentioned:Battery life
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The worst thing about the product is the battery life. Apart from that it is perfect.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Don’t bother with SD, just get a bigger nvme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally can function as a laptop. It plays games very well. When playing in battery though you will notice some stuttering. My SD slot is damaged as it was burned inside out however it still works. Don’t bother with a SD card, just get a bigger drive.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer,
It's unfortunate to hear that your SD card is burned out. All our products go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0223) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entrance great exit great staff well done Best Buy and Rog ally is amazing
I would recommend this to a friend - Pros mentioned:Overall performance
An all in one portable gaming machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short and Sweet: play all your favorite PC games from Steam, Gamepass, Epic Launcher, and more! If you can play it on a regular PC, you can play in this! Perfect for those who like to emulate! On top of that, you can run all your microsoft 365 apps and use effectively with a (sold seprately) dock! 10/10 reccomend. Im giving it 5/5 even thiugh the micro SD card doesnt launch some games. Im holing a future update will take care if it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to my consoles. I play my switch all the time but am disappointed by the limited library, I also have a ROG Zephyrus but dont have the accessibility to play it all the time. The Ally is a best of both worlds. With the updated ASUS has sent out it runs great. I have no problems playing Baldur's Gate 3, Elden Ring, and Cyber Punk 2077. Plus its modable
I would recommend this to a friend - Pros mentioned:Overall performance
Rog all z1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is perfect for someone who wants to get into pc gamming and is used to a controller for gameplay great price for a low in pc that can play AAA games when pluged in. Although if you do want to play it on a bigger screen you would need to buy other cords and parts. Thats the only down fall to me.
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty solid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used it for over a year now and it works great. It's not the most comfortable for long periods of time.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Sweet lil handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is heat control gets way too hot quick. Definitely upgrade fans first thing
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Great for mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This meet all expectations. Perfect for gaming on the go!
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who needs a gaming PC when you have this bad boy. I get more wins in Fortnite on this than I do with my PC.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great screen and over all performance. Really enjoying playing all of my games on this device.
I would recommend this to a friend - Pros mentioned:Portability
Best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming handheld PC. I was hesitant to buy but after doing my research on it. I decided to give this a go instead of the steam deck. Coming from mainly console gaming this has given me a taste of what to expect going full PC down the road. Great device for remote play on Xbox and game pass Pc. I been playing Battle.net games and steam games. I play this more than my switch. I do highly recommend upgrading the ssd to 1 or 2tb.
I would recommend this to a friend