Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games in your hand i was looking at steam deck then this rog came out I had to get it it plays great anywhere easy to use so much fun this is what i was waiting for for years lol Pictures quality is crisp games look great on this it works for my needs games on the go controller response is awesome smooth quick too Just order the rog headphones too
I would recommend this to a friend - Cons mentioned:Battery life
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only set backs are the battery life and storage. Other than that I’m pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld pc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. It's a good product. But I love the steam deck even more but still overall its good product even if you're looking for a handheld
I would recommend this to a friend - Pros mentioned:Overall performance
Rob alie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful devise I use it daily the game play on it is very good and the graphics are amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing handles games much better than expected. Really enjoy it for Elite Dangerous, Euro Truck Simulator, and a few others. Docked one star for only one USB port.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Great Device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast portable gaming PC. Great device that needs to be updated. Be sure to get the extra protection.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Ally review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the ally was top notch. It feels well build, the controls are good, and the screen is great. My problem is that is needs a UI. Windows on a tiby screen is annoying. I ended up returning it for that reason.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jonmichael C,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0353" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great handheld, but takes a little setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is great for those wanting a handheld with the flexibility of a windows device. One thing of note though is you have to understand that the experience isn’t going to be as straight forward as something like the steam deck or switch, it’s not a pick up and play device and will take some tweaking to get some functionality running smooth. Once you get it setup and running though it runs great and an impressive device.
I would recommend this to a friend - Pros mentioned:Overall performance
Love rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing product. I was able to use it right away simple to ugrade m.2 drive. Asus makes it easy once u have the latest bios up date done to down load the os image from the cloud right from there bios interface. Plays games it works for me the controller and everything. It runs very cool right out of box. Does not get hot. Diablo 4 runs amazing at about 60 fps at med seating for me. Has steam and xbox installed right off the bat.
I would recommend this to a friend - Pros mentioned:Overall performance
Ally against SD and legion go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between the ally, sd OLED and legion go. The ally won out against the sd due to having better performance and windows which means I'm not limited to just steam as I have games from other platforms. Ally also won against the legion go as the legion is an ergonomic nightmare for me, it's just not comfortable. I love the ally and I'm happy with my purchase.
I would recommend this to a friend - Cons mentioned:Sd card reader
Legion Go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a handheld collector, the Legion Go so far is my favorite one. The only reason I’m giving it a 4 star is because of the sd card problems (mine hasn’t had it yet). My solution to that was buy an adaptor and plug in a 2tb card (I could have gone to 4tb but that would be a little overkill).
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty solid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used it for over a year now and it works great. It's not the most comfortable for long periods of time.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it for your PC gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my ROG ally! It’s running games so smoothly! Some higher end games need tweaking but you can play them. Plus you have access to more stores than just Xbox and steam! Would recommend
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Perfect PC gaming handheld for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all my games on the go no problems. Battery life could be better but I expected that
I would recommend this to a friend Powerful handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really impressive that this little device will run nearly anything.
I would recommend this to a friend- Pros mentioned:Overall performance
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I’d like to point out that this is a windows gaming PC. Its not a console. So if thats the experience youre expecting youre in the wrong place. That said, its quickly become my facorite gaming device and had replaced my steam deck, switch, xbox, and desktop gaming PC. Being able to play all of my favorite games mobile is a dream come true. Ive had no problems witj it from day one. Kudos to ASUS for this masterpiece.
I would recommend this to a friend - Pros mentioned:Overall performance
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little thing. Playing AAA titles on a handheld with good graphics and framerate. There are some things you should think about before purchasing. If you're not willing to go through some of the optimization of games you might have a rough time trying to figure it out the first time. Street fighter is a good example of this. Hope this helps!
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
100 percent recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and compact no issues running diablo 4. Very convenient when moving around place to place
I would recommend this to a friend Got it on sale and did some mods
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale and still pretty good. Did some mods to fit what i want to do with it.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Sweet lil handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is heat control gets way too hot quick. Definitely upgrade fans first thing
I would recommend this to a friend