Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Gaming on the go for Daddy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for Gaming on the go! As a dad i didnt get much time to game anymore but now i can snag a few minutes here in there while the family is occupied.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Lots of potential but unfinished clearly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deadzone issues, Trigger issues, BIOS perf degradations, SD card reader issues and the list goes on and on. The screen is very good and performance is there, but poor QC and unfinished release makes it not worth it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AGJG,
We sincerely apologize for the poor experience you have had with the ROG Ally. This is definitely not the kind of experience we want our customers to have with any of our products. Please note that there will be future updates that will improve overall system stability and performance. In regards to the SD card, please provide the brand, model number and size in order to verify compatibility. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0027" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Beautiful PC Handheld Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome portable PC experience! Easy to use, great graphics.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who needs a gaming PC when you have this bad boy. I get more wins in Fortnite on this than I do with my PC.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entrance great exit great staff well done Best Buy and Rog ally is amazing
I would recommend this to a friend - Pros mentioned:Game compatibility
Great....just not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it to be fair it is great. It ran Cyberpunk 2070 near flawlessly. My only reason I say not for me is, I had it for almost 2 weeks~ish and I picked it up once or twice the whole time and that was just to check updates. If you like mobile gaming... you need this
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Asus Rog Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Great gadget! It’s like bringing your pc everywhere you go!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Sold my Steam Deck for this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.120 hz screen, oled, 2x performance of the deck, 1080p, need I say more?
I would recommend this to a friend ROG portable gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun and convenient to bring outside the house
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Great device for games! Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally a PC! Love it! I only dislike the battery life!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Grear handheld!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its powerful and slim. Much smaller than the ateam deck. Battery life is pretty bad though.
I would recommend this to a friend Roy ally z1 extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device but it has issues card reader doesn’t work and left joystick won’t work left or right direction. Love the system but it is flawed.
I would recommend this to a friend- Pros mentioned:Screen quality
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to take for summer vacation and being able to play my games in bed. Its been a game changer for me! Asus has been keeping up with updates all across the board as they should. feels great in the hands the screen looks amazing fans not to loud im playing all my games on the fly. Armory crate also helps with setting up games. this is not a Gaming desktop replacement for me but its excellent to have on the side.
I would recommend this to a friend - Cons mentioned:Battery life
My new go to handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arguably one of the best pc handhelds on the market. Despite the battery life, it's been great with gaming and is now my home pc when connected to the ROG charger.
I would recommend this to a friend A lot of Power in a little console!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 5 months to commit to buying this thing. I have zero regrets after buying. Sucks it has to be plugged in most of the time when playing higher quality games, but serves its purpose just right otherwise. Gets a little heavy on the wrists after extended use.
I would recommend this to a friend- Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance but chose some other console for my gaming.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Confusing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea was good but the experience was not so much battery gets ripped apart you have to be attached a outlet to even consider this screen is great 120hz but this thing needs a car battery wait for a 2nd gen product or catch it on a firesale
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave J,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Based on the battery issue you're experiencing, we recommend following the steps in the FAQ below to troubleshoot the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0241" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Overall performance
Amazing Handheld Gaming PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoked for my Ally. Works great without issues so far. Once you get use to running games through the Asus User Interface games run better as it allows for more options. I purchased with the intent of no longer needing to pack a gaming laptop on trips and so far it hasnt let me down. Specially when coupled with a USB-C dock to add a mouse and keyboard. Turns it from a handheld gaming PC to a true PC
I would recommend this to a friend - Cons mentioned:Battery life
Not ready for primetime
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this device and for the most part it is a very cool and high-tech device. The cons however outweight the pros, chief among them Windows 11. Systems like this do not play well with Windows 11 and should have a custom version of Windows running to make it more intuitive for touch interfaces. Running full-blown Windows 11 is limiting to the user experience. For running games specifically, I test ran Forza Horizon 5 and was disappointed by the loading times even though it was reading from the SSD directly. The game also recommended running on low settings to optimize the PC which was disappointing. As other reviewers have also noted, battery life is very short. I was also disappointed that I could not play all the Xbox games in my library and only had access to the PC games in Game Pass. Maybe the device will improve in future iterations and I really wanted to keep it, but unfortunately will be having to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ManUtdIL,
Thank you for bringing this to our attention and I certainly understand your frustration. Please make sure you've completed any pending updates that are on Armoury Crate. To maximize your Ally's performance make sure to set it to Turbo mode. In regards to the Xbox game library, this is a limitation that is placed by Microsoft and applies to any device that's not an Xbox. You would need to make sure you've purchased an Xbox game that is listed as an "Xbox Play Anywhere" game. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
love this handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the asus rog ally. I can play cod warzone 2 in handheld mode now. Setting the system up was frustrating, and people have issue with the hardware (check the rogally reddit).My exeperience as a warzone player has been blissful though.
I would recommend this to a friend