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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything i wanted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handheld PC, not a handheld game console. With that said it may not be for everyone. If you have a gaming PC then yuu are accustomed to the challenges that come with Windows. If your use to console your better off with a Steam Deck or Switch. This requires alot of uodates, tweaks, and patience. All of which i am familiar with.it is a power house of a system. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First intro to pc gaming from a controller player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extreme version from the store floor and it has been absolutely running amazing. I think that it was tinkered with to be optimized at first and it has run literally amazing. Best purchase I’ve made and will get an XG mobile 3080 to consistently run high settings in apex locked at a consistent fps. This thing is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 2 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product but has a few quirks being the first one in this hopefull series of consoles. Its a good concept. Having trouble playing games. Battery dies super quickly. It comes with alot of memory but with games that take up 200 plus gigs thats nothing in this day in age. I installed a 1t micro sd memory card Having trouble getting games to install on it. This system is so complicated to use but its a handheld computer essentially.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Elliot L,

      We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0272" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never judge a book by its cover..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box product. Rog ally came with charger only no box or anything and was horrible condition. I cleaned it up and decided to keep it. I use it everyday. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its just the battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so much and is great but the battery is so bad, I mean in the performance moyd in gta v with high graphics in 720p its like a hour and a half maybe two for me its enough, I just write this because some dudes want to have Best graphics in 1080p an the still want more than a 2 hours of game bruh.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    POWERHOUSE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast, highly recommend for anyone whos into potable gaming, has great resolution and alot of the games can hit 60fps while tweaking some settings, absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exxcellent product, excellent condition as advertised, and excellent customer service from Best Buy. The price was right too! This thing is seriously powerful enough to play AAA games at medium settings at 60FPS and is a dream come true in order to use it as a handheld, or plug it into a dock and tv and use it as an everyday computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The Rog Ally is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I’ve ever bought. Does it all, is comfortable, portable, and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Rog asus ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome little gadget but very little hard drive space. Great graphics!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only downside is battery. Games look great and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better perfomance than a steam deck, propietary external gpu port is a dissapointment (the rog external gpu is crazy expensive) defied the purpose of more graphic capacity, you cpuld easily buy a gaming laptop for the price of their gpu, but good sytem after all updates so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Powerful machine but QC holding it back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this device can pretty much play any game without issue and has a 120hz 1080p screen. I can look past Armoury Crate bugs and the fact that Windows is not optimized for handheld devices (yet), but the lack of quality control concerns me. I exchanged my first one already due to RGB issues that may have been with the software, and I’m leaning towards exchanging my replacement because of the fans. Some coil whine I can tolerate, but the one I have now almost makes a different type of crackling noise. I would expect better quality for a $700 device.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear jbju211,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please know that ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Should you need assistance sending the unit in for warranty service, you can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device for on the go AAA games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up was a little rocky solely for the amounts of updates you have to do and configuring that needs to be done to actually enjoy the device. But after a couple of hours dedicated to set up, the ROG Ally runs great and im able to play games like COD on the go. You can stream xbox/PS5 games and download xbox games locally.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need a windows gaming mode,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little portable gaming pc. Battery life is nowhere close to the steam deck and it also lacks the console like features of the steam deck. This will be an excellent devices if windows updates the OS to include a handheld gaming mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console with light weight and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $450 with free travel case, I believe this is the best deal currently on one of these handheld gaming consoles. You get the Z1 Extreme processor and 512gb of ssd storage so it will hold a decent bit of games and actually be able to run them. Order a $50 micro sd card and you can easily add an additional tb of storage. So far, I love it. However keep in mind the limitations of APUs in general. While I’ve yet to boot up a game it wouldn’t run, you may have to turn settings down and more than likely rely on some of the AMD upscaling features such as FSR, RSR, and ASMF

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Console!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is really good! I feel like there should be a lot more ease in using it for Steam and other game hubs. Games that are fully controller compatibile still seem to have issues with the ROG ally. Overall best device I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rog ally z1 extreme

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device for streaming and playing games native. Needs a better battery life though it is horrible.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Krono,

      Thank you for your comments regarding the ROG Ally and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0520" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Unleash Gaming Power in Your Palm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that caught my eye was the sleek and futuristic design of the ASUS ROG Ally 7. Its white color scheme, accented with striking ROG branding, gives it a premium feel. The device is compact and lightweight, making it easy to carry around without compromising on performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The toothless monster, way better than legion go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it a 4.⁵/5 (that small.5 in intentional). It works excellent for the most part but the memory card issue is what I can't deal with right now. That's the only reason I returned it otherwise it shines in all the games I threw at it. I have a 2021 gaming laptop but it can't deliver the performance that this little guy can.

    I would recommend this to a friend