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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 9,063 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Geat Gaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and fast handles games nicely and is lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Handheld System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphic, easy to control, battery needs improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console overall, but I decided to return it. The RB button wasn’t working properly, which was a big issue for me. Personally, I think the Legion Go is a better option compared to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good but no perfect.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the ROG ally, as someone who fiddles with pcs. I do understand Asus has there problems, but as long as you're aware of the issues, then it's a solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog ally is a fantastic piece of tec. A gaming handheld pc with amazing specs. If you enjoy handheld gaming or want to get into it then I recommend this! But i do recommend saving up for a 2tb ssd card for the ally if you want more space. With games bing over 70+gigs you'll run out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome little machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have a kid and no longer have full access to the TV to play games, this is a godsend. Best purchase I’ve made in a while. Plays BG3 perfectly. I wish it had slightly better battery life, but that’s a minor complaint considering it plays BG3 smoothly in unplugged 15 watts mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of thr Rog was wow. But after using it for a few days, asus need to make it better. The full windows 11 integration is great but the price is too much for what you get. I would expect atleast a 4k screen. Overall, great product. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful product good connectivity batter life is ok

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    A fresh, powerful alternative to the Stream Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful portable windows gaming goodness! While I have had the usual difficulties of a first gen product, specifically with the joystick, and I am aware of the potential of SD Card overheating in turbo mode, ASUS is so ng right by me and fixing the issues. Additionally an external dock with SD card reader solves the overheat issue with the cards.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    So great someone stole it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality as expected of Asus. So good, in fact, that I ended up having it stolen within 2 days and haven't seen it since. Hope that person is having fun haha.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not for those casual people who want to just pick up a game and play, there will be tinkering in order to get the best experience and let me tell you, the ally delivers and handles everything ive been throwing at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love mine! Runs everything I throw at it. Got mine open box excellent and it’s was flawless!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth-it for multiplayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool concept but the battery drains within an hour, the download speeds are terrible, it doesn’t work with every game. The games I can play with it are nice but don’t buy it for multiplayer games like I thought I could. Single player games are key.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matthew J,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. It is recommended that the BIOS and firmware be downloaded and updated for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0579" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows -  https://www.asus.com/support/faq/1008276/ Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all of my games really well. Setting it up takes awhile but once you’re done everything is really easy. My first device was an open box and one of the bumpers didn’t work but I traded it in for a new one and so far everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than my 3,000$ pc. Its so easy to travel with and lounge on the couch with my fiancée while we watch tv and play some of our favorite games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what it does. It's not meant to play your games at 4k with 144 fps. It's more for the casual gamer on the go. Or someone who likes there demanding game on the go at slightly less fidelity than what they get in their 4090 tower. It runs every game I've thrown at it at acceptable rates.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good for mobile PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but for the price point a little disappointed. Gets really hot and lags on some things. Anytime i want to use an external controller i always have to unpair then repair even if its connected. Graphics are good but embedded controller isnt reall fine tunable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the competition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful device , absolutely amazing ! Very powerful and easy to handle . Only down side is the battery life , based on my experience thus far , i get around 70 minutes of play time . Other than that , i am very happy with it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Asus made a good heldheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus ROG Ally is a great held held Windows PC with a few flaws but no one is perfect. I have the Steam Deck as well and I put it down when I picked up the ally. If you're on the fence just goto your local Best buy and check out the floor demo. Then you'll be sold like me!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for on the go gaming or for the casual gam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can PC game on the go with this and listen to music or socialize with it too! So much more convenient than buying a whole pc gaming setup when i dont game often enough to justify a whole setup

    I would recommend this to a friend