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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 9,058 reviews
  • Rated 3 out of 5 stars

    Needs time for optimization. Definitely wait a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs! Nice grip with my size of hands but it’s windows and windows is the biggest problem. There ar eso me design flaws as well. Hate that I can’t setup offline. The SD Card slow gets super hot. And recently with an update from 7/12/23 my sd card had issues. It would slow down my console down so badly because the SD HDD usage was at 100%. Reformatted the SD card twice and even empty it showed 100% usage under HDD. Factory rest didn’t help. I ended up powering on my console without the sd card and opened up disk management once I inserted the sd card it showed up immediately and I was able to do another format. It worked ! But the hassle was such a pain. I’m just glad it didn’t fry my sd card like other people

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great hobby for playing a video game life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play the Rog Ally, then go for it because it is too much better than Steam Deck. The Lenovo Legion Go will be better optional that LLG is really fast on FPs and long battery life. This Rog Ally is stronger and smooth on it and I feel it is like a gaming desktop. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 1 out of 5 stars

    SD Card slot is unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and the SD card slot stopped working, otherwise it isnt terrible and plays games well at 1080 120hz.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisD,

      Thank you for your comment.

      We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you are experiencing overheating and issue with the SD card reader slot. To resolve the card reader issue, check if the memory card is working properly and the most current card reader and chipset drivers posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/ . If you are experiencing overheating while gaming is normal. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. You can reduce this overheating by tweaking your hardware and performance mode setting using the most current version of the Armoury Crate utility. Furthermore, update Windows, drivers and the BIOS if outdated. Additionally, if you are playing these games online, ensure this handheld device has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good device. I bought it as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PC handheld (Any ROG Ally, esp new ALLY X)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld PC. Infinitely better than steamdeck as well as any other handheld windows machine out there. Ordered new Ally X because i was so impressed with and enjoyed having the Ally Z1 Extreme.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The Xbox app works great for streaming games, running full pc games works great. Games like MW2, Diablo 4, and Fortnite run great on this. I upgraded to a 2TB 2230 right away for more storage. Keep in mind this runs full Windows so you'll have a ton of updates out of the box before you can game. But after the sky is the limit.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming OTG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Being able to have a computer on the go that’s gamer friendly is amazing. Especially since my career takes all over the country and I don’t have a bulky laptop or a dedicated gaming handheld and I have the versatility of this thing! More space is all you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read lots of reviews about people having issues with this. I have had mine since day one release and ive had no issues. It works just fine I play diablo 4 and have used it for xbox game pass games. The only thing I dont like is having to use a ps4 controller ro play ps now games. But that isnt really a ROG ally issue more of ps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It is a beautiful and amazing piece of technology. I really enjoy playing any game wherever I like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend for travelers.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Runs all gam well and allows for me to play games while traveling to kill time and make traveling more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprising performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the ally felt half baked. After a few windows updates and driver updates. This thing is awesome. COD plays with zero glitches. Spider-Man and Fortnite play with zero glitches or performance issues. Couldn’t be happier with the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for ypur buck AAA gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is perfect size easy to hold onto the ergonomics are perfect on this device. AAA gaming is no issue and battery life is alright. Pair this with the asus adapter and you can hdmi out with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    The most fun I’ve had with games in a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my games on the go my only stipulation is that it has a hard time running big games and needs to come with much more storage out of box, you can purchase and install a bigger ssd but I feel for the price it should come preinstalled

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both this and also the new steam deck with the anti hlare screen. The ally beats the steamdecm in every way other than tge anti glare screen. The Steambecks antiglare screen is super helpful when playjng outdoors. The ally has better graphics capabilities overall and is the better option overall in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A windows 11 machine for the kids starter computer, gaming and built in controls. plays alot of the games my kids play. fortnite, roblox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, highly recommend. Like having stronger switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power in a small package

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the Steamdeck due to the fact that it runs Windows, and had support for more games out of the box. It has surpassed my expectations, ran CoD, Diablo 4, and Starfield with minimal tuning of the settings. Software works fine, just make sure you run all the firmware updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. Words can’t describe how much I love this handheld works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing but has its kinks that need ironing out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play casual games. Currently has issues with the SD card but I’m sure they will eventually fix that. Sticks are bad, like really bad. So bad I’m gonna start carrying a wireless remote just to avoid using them. Other than that, runs games great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Open box item in perfect condition. The only issue I have is Armoury Crate isn't the best software but it gets the jobs done.

    I would recommend this to a friend