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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good device. I bought it as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It is a beautiful and amazing piece of technology. I really enjoy playing any game wherever I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A windows 11 machine for the kids starter computer, gaming and built in controls. plays alot of the games my kids play. fortnite, roblox

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    awesome device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome alternstive to the steam deck handles pretty well wish there was a hand held version of windows to really make this product shine. Only downside I have is storage is not that much wish there was at least 1 TB as 512 gb is not enough for this day and age

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great handheld pc. Runs games great played game pass games on it. The initial setup can be so so could of been smoother but once done this thing was incredible. Dont expect it to be like a switch is the only warning not a open and play each game may have different settings needed if you can deal with that then its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way more than a Xbox gamepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing keeps impressing me. First, yes it plays games. It plays Starfirld with zero issues. Forza like a champ. What I didn't realize fully is that this is a full on computer too. Attach it toa docking station and it is like a laptop . Well worth the pricetag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great and plays games on every platform! I use steam, Xbox, and gog as my primary platforms I buy PC games on. They all work with no problems! If you're trying to save battery, you can also stream on the Xbox app. It's super cool!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, easy to upgrade ssd to 2tb, and portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 1 out of 5 stars

    SD Card slot is unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and the SD card slot stopped working, otherwise it isnt terrible and plays games well at 1080 120hz.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisD,

      Thank you for your comment.

      We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you are experiencing overheating and issue with the SD card reader slot. To resolve the card reader issue, check if the memory card is working properly and the most current card reader and chipset drivers posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/ . If you are experiencing overheating while gaming is normal. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. You can reduce this overheating by tweaking your hardware and performance mode setting using the most current version of the Armoury Crate utility. Furthermore, update Windows, drivers and the BIOS if outdated. Additionally, if you are playing these games online, ensure this handheld device has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gaming pc in ur hands. Portable and plent of power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mini Handheld in Recent Memory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, practically a mini Windows computer while still rocking an amazing graphics card. I use Xbox Gamepass for Xbox achievements a lot, which this is perfect for. Combine that/Windows/Steam/etc, what more could you ask for in a handheld? Compatability with a TV and wireless mouse/keyboard, which this does also. Win/Win.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Open box item in perfect condition. The only issue I have is Armoury Crate isn't the best software but it gets the jobs done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    This thing is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Ally. Got everything updated and it's running smooth. Battery will last between 1-1.5hrs depending on game and display settings. I normally have it plugged in or have a battery pack on the go. I play destiny 2, Forza horizon, jedi master ( on low settings) on this device. Very pleased with graphics and display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming device on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it comes with four months subscription to xbox cloud gaming which allows you to play so many games for free and without the need to download them with very stable 60-120fps demand on the game, and 120 refresh rate screen what makes it the best device ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and first-hand accounts of the ROG Ally having issues with the SD Card reader, and purchasing/returning two open-box handhelds that has that I decided to buy it again once it went on sale. Been playing on it for a couple of hours a week and compared to before, the updates have helped with the overheating and keeping the SD card reader from burning out. I like the ergonomics of it and smaller size than the Steam Deck. I'll update this if anything pops up in long-term usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice display, good for what I need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made my gaming much more accessible and I've been fighting my wife over which of us gets to use the thing.. I recommend getting a Bluetooth keyboard & mouse though - it can be quite awkward to set up unless you've got good windows experience Very good for what I need it for: a switch that can run my steam library

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, highly recommend. Like having stronger switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. Words can’t describe how much I love this handheld works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for portable pc gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but it’s not something anyone needs. Works well in its use case and I’m happy with it. Looking forward to the x and all future improvements.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog Ally is almost perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw guy lie allows me to play computer games on the go. It feels comfortable in the hands and has dynamic sound a picture. The only downside to this machine is the battery life. I recommend getting a discounted version or buy it on sale.

    I would recommend this to a friend