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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9062 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 9,062 reviews
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    IT'S PERFECT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great portable gaming PC, being able to play games like Cyberpunk 2077, Jedi Survival, Starfield, Forza Horizon 5, Hogwarts Legacy among many other AAA games on the go natively is just amazing, also its just perfect for emulation, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG Ally BEAST MODE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great system fast, light and great over all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its age and equipment it does the job. As long as you dont expect to play 2025 aaa at max setting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quite Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While some individuals have faces issues with their Ally, I have had none whatsoever; Albeit I have not attempted to insert an SD card as I have not found it to be necessary yet. Otherwise, the performance of the Ally is to be admired, and would highly recommend it to anyone looking for an impressive handheld gaming device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You will need a warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son with complete knowledge of some of the build quality issues around heat. This is his first gaming handheld so I made sure I got the extra warranty. Overall it’s not a bad handheld, good price, plays all types of games (low to mid settings), the battery life could be improved. I ended up returning it after the sad card reader burned out and the battery died. It stopped turned on about 8 weeks after I bought it. I ended up using the money to get one of the Xbox ally

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PhillipH,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the issues you encountered with the SD card reader, battery performance, and overall reliability, and we regret that this led to your decision to return the device. We understand how important it is for a gaming handheld to deliver consistent performance, especially for a first‑time user, and we regret the inconvenience caused.

      Your feedback regarding build quality, heat management, and long‑term stability is very important to us, and we will ensure it is passed along to our product development team for further evaluation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0304" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love This Product :)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming handheld console I had the pleasure of being able to purchase. The gaming quality is to die for. You can even turn it into a mini pc setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Have If Busy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is a beast for gaming on the go!! Has it’s issues like anything else but nothing to bad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Console on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something with performance of a console, portability and simplicity of a console. This checks all those boxes. I give the simplicity aspect a 7.5 out of 10 because its a Windows device, but I can easily see that as new updates rollout simplcity will only increase. This is a must buy for the gamer on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming as a truck driver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a truck driver I absolutely love this thing. I’m constantly on the go and on the move and rarely am home. With this I no longer have to struggle with bringing my counsel back and fourth to my truck. This I just toss it in my bag and can play the games that I play with ease!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent handheld console experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike any other handheld consoles the whopping 120Hz refresh rate makes this product a no brainer when it comes to buy it. The only downside is battery life, but if you know your way around it it’s no problem because with 15w of power instead of 25 and a external powerbank you can get 3-4 of constant gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A nice handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to having the Steam deck this blows it out of the water. Screen, power, and aesthetics. Be mindful that since it's a new product, there are some issues you will face. Like currently the mSD card reader issue frying mSD cards, but if you're not going to use an mSD card or don't care. Buy this handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a sale. Very worth the buck. And I was able to download all my favorite mk games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance for the money it runs everything I want it to run and more

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device however during use it can be difficult to use the keyboard. Overall worth it’s price tag if you’re looking for a small portable gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great vacation pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the traveling gamer, pairs well with the rog brick doc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth I love it I can take it anywhere just connected to WiFi and you good to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has exceeded my expectations. I have been taking it with me for the last 2 weeks and have been impressed. The graphics are great, the ability to modify the system like a standard windows device is a nice bonus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You won’t regret buying the open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you have computer knowledge. I bought an open box for 150 off and it was like new, this thing is amazing. Took some messing around setup was probably an hour after updates and everything. Highly recommend this open box deal to anyone that wants one but doesn’t wanna spend 700

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Good handled Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handled. I like it. Stuning screen. Good fps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cova’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but certain features like microSD card port does not work

    I would recommend this to a friend