Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9062 reviews
(9,062 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Best handheld gaming device out there.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this device for a few months now and absolutely love it. It is more powerful than my desktop gaming computer in many ways. One of which is that it runs Starfield perfectly while my desktop cant! It takes some getting used to but now it has become an everyday carry item.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Asus ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hand held is pretty good but the only problem I have with it is the battery life. The battery depending on the game would as about 1 hour at best. If going to travel with this you need a good power bank.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Awesome Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Ally a little more difficult to set-up being that it runs the whole windows operating system. Which does have its benefits in the long run, this allows for more game launcher programs and the ability to run more games than the Steam Deck. My only complaint is how quickly the battery can be drained.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
The deck but BETTER
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More performance for less battery id take any day!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld gaming console…never leave home without it
I would recommend this to a friend Rated 4 out of 5 stars
Solid handheld gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming handheld PC. Still some bugs that are being worked out but the device plays games well. Windows 11 works as expected, when docked, external display output is good quality. Upgraded to 2TB SSD, that process was quite easy as well.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
ABSOLUTELY STELLAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont bother with the steam deck. Just pick up an Ally. Since recieving my ally, i havent played the steam deck at all. The rog simply outclasses the steam deck. Playing games natively works well but streaming is where its at. Using moonlight/steam streaming at 120fps is absolutely glorious for couch sessions.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it so much!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the asus Ally to death. It does have a SD issue on some units but ignoring that its the best handheld ive ever seen or used!! Also best buy has done a wonderful job handling the issues with SD. So its best to only buy it at bestbuy as they are handling each customer with care.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Handheld experience for AAA gaming/windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays every AAA game very well. Best of all, you can lower the resolution (since the display is so small) or enable FSR and you can't even tell really unless you are looking closely. Boots up in seconds and can load into a game within a minute or two from booting up.
I would recommend this to a friend Rated 4 out of 5 stars
Bought fro my brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my brother so honestly I dont have a ton of experience with the all. I do have a steam deck though, which is much more user friendly in my little experience.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
My Roc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great portable unit that I brought for travel
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Nice to have not need to have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I were to consider buying a hand held console today, I would think again about buying this one. The set up on games can be clunky, not all games work with it, and battery life is OK not great. It is practical to just have around but not sure it was worth it. Asus is great with support if needed but it’s also kind of niche so can be hard to find certain instructions, especially when it comes to set up for games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sunny,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0512" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than the Steam Deck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I loved my Steam Deck there were just some games it couldn't run very well or at all. But the ROG Ally has been able to take everything I threw at it at 1080p with at least a very playable 30fps. Overall great purchase that I would recommend to anyone who wishes there Steam Deck had a little extra power.
I would recommend this to a friend Rated 5 out of 5 stars
Out standing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc gaming on the go! Best bang for your buck! Highly recommend for someone that travels and games! You won’t be disappointed!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Not bad but doesn't live up to the spec's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this to take with me when I travel. The stats look good for several games I play. Diablo II plays great! Diablo III doesn't support controller play so I haven't loaded it. Diablo IV should be supported but even on low graphics model the system is very laggy and in most cases not playable. Over all it is ok, and I'll use it for some games like D2 and maybe hearthstone. May try some other xbox games but the performance just wasn't what is should be capable of with the spec's. Too bad as it had great possibilities according to the specs. Other issue is battery life. Lucky to get an hour, but it does a good job not getting hot so that was a plus!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PurDra,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-00385) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
You can do VR with this device!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those looking for a cheaper alternative to PCVR! This would be the perfect device: gamea like VRchat can range from 56-64fps ( low settings). Grim Lord VR: 37-48fps ( high settings) SkyrimVr (64 fps) low settinbs. I mainly play VR this way because it's convient for me. Its worth cbecking out
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best handheld out right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld system reall no complaints. If you are running some of the more intense games it does get a little glitchy but with a handheld thats kinda expected. Would buy again. So far ive played jedi survivor, need for speed and madden all ran excellent.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to use this while traveling or just gaming in bed. Took some time getting used to some controls but is fun.
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 3 out of 5 stars
Not all is perfect under the hood of the Ally
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive device for the money. Don’t get me wrong you can get a lot more function out of a pc at this price point but as far as handhelds go this thing is very powerful. The reason I can’t give it 5 stars is QC. I’ve had fan wine and more recently my SD card slot has fried (as most people with these units have experienced). I’m hoping to return this unit under the manufacturers warranty and purchase something else. If you have money to blow and don’t care about those issues it’s a great unit. However I’m going to be searching for something with more longevity even at the cost of performance.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the performance issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0275" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 2 out of 5 stars
So much power, itty bitty battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast when your playing a game at 120 frames, 1080p display, medium to high settings, it the mobile market this is unmatched. I for one did not mind the windows 11 bc armored crate works good. The biggest problem is that you can only play for 30-40 minutes while using the power the rog ally provides. Sure you can be plugged in but then might as well play your pc or console instead and if i have to drop the settings fown i preffer to play my steamdeck which configures stuff for you and 100% feels like a mobile console.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018122-0102 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support


















