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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 9,063 reviews
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Powerhouse of a handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of powerful hardware. Super fun, easy to use and configure, and strong enough to play most games at your fingertips. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I had a steam deck for a while and lost it unfortunately. So I looked at my options and the ROG Ally was a near perfect fit compared to other devices out there. Performance is great as long as you unstand the limitations of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Better that the seam deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Rog Ally can run game's highly well not showing any issue when it games to games that requires higher performances. it very customizable and easy to modify settings. all around its very entertaining and can last very long in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bad reviews from people that dont know how to operate a windows handheld. You will need some experience with gaming PCs to have a smoother setup. This is my 4th handheld, each one getting a little better. This device has minor flaws ime but extremely good for being just released. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I was looking for a mobile gaming computer and this fits every need perfectly! My games look stunning. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming device. Can't go wrong with it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Could have been great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of issues causing multiple RMAs. Customer Support barely exists. Good performance, bad ergo. Yet still best windows device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much great for gaming on the go or even doing work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for on the go able to play a lot of pc games since it runs windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reminds me of PSP. It works smooth and amazing experience playing game. No lags in any task

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent performance for game if you mostly use from home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The birth of a new era

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too early to judge it by its flaws because theyre all fixable through software updates but the potential is there and its easily one of the best gaming devices ive ever used. What definitely takes a huge win over other handhelds is the screen! Beautiful display at 120 hz is a huge accomplishment

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful piece of machinery has a wonderful 1080p screen that has to be seen to be believed. Battery life can be extended with some research and patience. This is the perefect compliment to my gaming laptop. I highly recommend this product for portable pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine! I’m used to playing the series X but having this has opened up so many possibilities with having access steam and psn for exclusive titles as well! It Ran death stranding with Really great visuals and no frame drops, while walking around my house room to room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    ROG ALLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power and screen are worth it if youre coming from a Steam Deck. Youll have to tinker a little get and familiarize yourself with windows 11 but worth the orice after initial setup. Unfortunately had to return mine due to life circumstances but i was smitten with this thing when i had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld Ive owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a lot of hamdhelds including the ayaneo and steam deck. As far as performance goes, this is the best hands down. Ive been wanting a handheld device that could be sold in stores (for warranty purposes) and im so glad that the ROG delivers. I use it every day and have not had a single issue

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Can wait to see how pc portable goes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves it. If you are a person that keeps things updated and love pc and how things work then this awesome. It can handle playing triple A games but with some setting changes. But that is what my main set up is for. This is more for I want to lay in bed and chill.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lenovo Legion NO...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked owning one. The only issue for me was the battery was so short. Otherwise everything else was pretty sweet. I owned the Lenovo Legion Go and I'd choose this one instead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OS could use some optimization, still 4/5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally! I’ve had it for about two months and I’m happy with my purchase. It’s not perfect, as the OS isn’t exactly made for handheld gaming. With that said, I would definitely buy this again if I were to go back.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

    I would recommend this to a friend