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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 9,063 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gamepass on the go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go gaming. Full windows capable so you can install Xbox Gamepass, Steam, EA, etc…Good battery life and very portable. Originally bought the Swith for gaming away feom home but hardly used it. With the ROG Ally I can play Fifa and Forza which means it will get used often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great for portable gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to use my only gripe with it is im scared of using the sd card reader cause all the reviews ive seen on it have had bad experiences so i just upgraded the ssd instead problem solved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Gaming Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Can play most AAA games you throw its way. I love how the controls feel and how it fast the system is. Love that it has an SD card slot and that its a computer and you can put other OSes on it if you wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY A REAL CONSOLE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s laggy does support games that well it’s ok better to buy a big console and not waste time with this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Gaming Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld for on the go. Has been my daily driver for a few months now. I get to bring with me my favorite PC games, some are even AAA titles. Batter life could be better but with its powerful processor, that is understandable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great handheld. Terrible customer support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld is awesome. It just took forever to come in through the mail. They also never delivered my case that was supposed to come along with it. And I received an email that it was cancelled…really frustrated with that.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Coby W,

      Please accept our sincere apologies for the delay in receiving the ROG Ally and the absence of the Ally Case. This is not the kind of experience we want our customers to have with our resellers. To further investigate this issue, we recommend contacting the place of purchase.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0573" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient tablet for PC gaming. I'd say even better than the switch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big power little package.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between this and a Steam Deck. Loving Asus won me over. Upgraded to a 2tb drive instantly and never looked back this thing is a beast. Plays most modern games with a few settings changes. If you're looking for it to run RDR2 at 120fps then you'll be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ally. It's my first official handheld and so far it's going amazing and works great. I've been able to play a lot of games with silent mode and performance mode so battery life been decent. Asus really made a good device and so far they have been supporting it 100% and been pushing updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’ve been loving my ally and its genuinely one of the best if not the best purchases ive ever made. The one thing I would advise between this and the steam deck is are you ok with dealing with windows bs or no? If yes but the ally if not buy the deck. Overall i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great when the family takes over the tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. When the wife and kids are hogging the tv i get my ally and game on it or stream my ps5 and it works great. It does have constant updates but they dont take more than 10 mins. Great gamer dad buddy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming system on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hands and the ROG software is easy to use to configure each game to have their own performance profile.. Excellent gaming system on the go with amazing 120hz display.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my daughter. She loves it. She can play all types of games on it without having to switch consoles back and forth. Screen quality is top notch! Surprised by just how good the speakers are. May be better than her gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The triggers did have an issue registering completely. But overall I’m happy with it. Did not have dead zone issues or over heating issues on the unit. I’d recommend it for someone who is ok with tinkering with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a handheld that is not a steamdeck, this is hard to beat for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    windows is its only problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall, if you can put up with windows. Windows 11 is extremely frustrating to use on the ROG ally, or any handheld pc for that matter. but everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device! but know your way around windows.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with an external battery pack and play for hours. I have been using it as a PC with the ASUS Chargerdock, no complaints, just stay on 1080p Make sure that you know your way around updating and reinstalling window drivers, as you will need to do this eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has some issues that can be fixed by simply turning it off and letting it sit. Decent battery life for the performance capabilities, and since it runs on Windows you can play any game that the components can handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but battery intensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically useless unless you’re going to keep it plugged in. For traveling where you will have a plug this works great. Plays any game I’ve tried.

    I would recommend this to a friend