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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 9,058 reviews
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun device would recommend getting it over any of the councils

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but battery intensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically useless unless you’re going to keep it plugged in. For traveling where you will have a plug this works great. Plays any game I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The triggers did have an issue registering completely. But overall I’m happy with it. Did not have dead zone issues or over heating issues on the unit. I’d recommend it for someone who is ok with tinkering with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device! but know your way around windows.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with an external battery pack and play for hours. I have been using it as a PC with the ASUS Chargerdock, no complaints, just stay on 1080p Make sure that you know your way around updating and reinstalling window drivers, as you will need to do this eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew, It has great performance and graphics for most PC games that he likes to play on the go. he is even able to play Cyber Punk with the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has some issues that can be fixed by simply turning it off and letting it sit. Decent battery life for the performance capabilities, and since it runs on Windows you can play any game that the components can handle.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Absolutely love this device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME. Experience at Best Buy was great as always. I can run literally any game I want at good quality, all on the go. I bought a dock to go with it and it’s my main PC now. Totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and great to take on road trips just remember to bring the charger with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great! Worth every penny.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased primarily for diablo 4 and it ran it without an issue. Currently playing Baulders Gate 3 with no issues. Great device, just keep in mind its a full windows PC. Update everythng often and you should be good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool system, more than I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty device, powerful, feels good to hold. It didn't quite have the ease of use I was looking for, and not every game plays on it well. Steam games were hit and miss, but Baldurs Gate 3 ran great. Loading up Xbox live games was a real treat, and Forza 4 and 5 played incredibly well. It's also easy to mod, because it's just a literal handheld computer, and I got Fallout: London running smoothly. If it's your jam, go for it. It wasn't for me, but it might be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Love the Rog Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rog Ally. I like how I can play both my PC games and xbox games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally. I use it as a gaming handheld and I also connect it to a dual monitor set-up to complete more work related tasks. It's a great device with lots of uses beyond just gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Cool little machine, but ssd wasn't 512gb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box that was supposed to have a 512GB SSD, but there's only 256GB inside the Ally. Otherwise, it's a decent unit. It's a little overpriced, but it's still alright. Asus locking people into their XG mobile gpu's is a real killer, though. Stop being stingy, ASUS, and let us use any eGPU; this would definitely increase the hype for these units.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KyleP,

      We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused.



      Normally, sales related issues are resolved by the seller if a different product was delivered to you. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM. Compared to the Steam Deck I was using this is hands down the better buy. Not only is it more familiar running on windows it runs so much smoother than the deck could hope to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift. Work amazing and rhe recipient was happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome for casual play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this one since 27th of october and i couldnt be happier, it as it issues if you expect a console like experience this is no it, but as a portable pc it is awesome, plays everything I throw at it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better performance and greater game compatibility than other handhelds on the market. Works best for someone that is familiar with the nuances of PC gaming and eilling to tinker . Overall, it delivers on what it offers and will likely only improve through updates and further refinement by ASUS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld if you know your way around windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great handheld for its price and really powerful. I have been able to run almost every game I have on my PC around medium settings, setup was updates after updates. It after everything I have no issues. (You do need to know your way around windows and all it’s bugs)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable gaming powerhouse! Beats the steam deck in every way except being a console. This beast is a full fat windows 11 PC and will play almost every pc game you own. It's a tweekers dream, I was able to squeeze 100+ frames out of doom E and play call of duty when doody called.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    FANTASTIC PC GAMING SYSTEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus ally is an amazing device, being able to play hades at 120 frames and street fight 6 at 60 fps is a blessing for the breaks I get at work. The screen is vibrate and the controls while playing games are thr selling point when co workers realize "thats not a Nintendo switch is it?"

    I would recommend this to a friend