Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9062 reviews
(9,062 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun device would recommend getting it over any of the councils
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Perfect Size for Travel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There have been minimal hiccups with the the OS forgetting my PIN to log in, but it hasn't been a major deal breaker. It's very capable for a handheld device, and can stand up to my old custom built PC.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great handheld if you can tolerate windows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your know your way around wondows and okay to experience some occasional bugs here and there then it is a great handheld. Definitely wait for a sale to buy it though
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Not as bad as i thought it would be setting up. It does take about an hour with all the updates. Handles most everything at playable frame rates. Fan is a little loud when plugged in. Overall pretty happy with it.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Portable and keeps you gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just been enjoying the ROG Ally. If you are into computers and know how to trouble shoot you will have a blast. Setting game peofiles and display settings for each game will help you have a smoother gaming experience. And especially for the price point it makes it a great buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
If you are still hesitating... listen..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE BEEN USING IT FOR A MONTH NOW THERE IS NO ISSUE AT ALL. I WISH THOSE WHINERS STOP TALKING ABOUT THE BATTERY AND HOW HARD IT IS TO BE SET UP. ALWAYS CUSTOMER'S LACK OF UNDERSTANDING CAUSES A PROBLEM SMH... DEVICE ITSELF HAS INCREDIBLE POTENTIAL. NICE WORK ASUS & BESTBUY
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Ultimate moblie gaming device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a mobile PC! Runs all the games that I need it to while im on the go or just want to sit in bed and game. Im not a very techy guy but they made it simple enough for me to be able to download my games and play right out the box. 10-/10
I would recommend this to a friend Rated 5 out of 5 stars
Best Hand Held gaming system ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus & BestBuy hit a homerun with this HH console. Excellent gaming processor, large screen, responsive controls, and overall sexy. Supports multiple gaming platforms & the battery life is unbelievable. If your looking for a gaming system this one is the one to get...
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Pretty Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well as a mini computer. Some gaming is not as seamless as I would like due to setup required but that might be the games fault not the system.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for my roommate and I and I use it all the time. Battery life is decent, sound is amazing, and performance is great. Only issue is the SD card which I just avoid and throw a bigger SSD into it. Other than that, great machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great device, but not for FPS titles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the device is very powerful. I can run modern titles like Cod mw3 or Cyberpunk 2077 with a few adjustments. Also the display is gorgeous and the audio on board is surprisingly crisp and even cover lsup the fan noise at medium volume. The low rating is due the the joysticks. They are flimsy at best and lack any response making FPS games unplayable if you want to be remotely competitive. I had to return the device due to this issue. For all other games that don’t require much precision this device is highly recommended.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brooklyn,
Your feedback on this product is greatly appreciated, and we would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0329" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rated 4 out of 5 stars
Great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Sometimes i just get bored of my PC and this is amazing for on the go. It can run a ton of things and can hook up to my TV whenever! I like to think of this as a Nintendo Switch PSP on steroids
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing handheld gaming PC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my ROG Ally. I use it all the time when I’m chilling on the couch. My girlfriend can keep watching tv while I play. It’s very good quality and I have not had any issues with any title I have tried to play on it
I would recommend this to a friend Rated 5 out of 5 stars
Emulation Powerhouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get me wrong, this thing has its quirks and should beginners should be careful before purchasing but once you get it setup and playable… there is no equal especially at its price range. I do recommend getting the warrantly less you plan on upgrading the joysticks.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not a windows guy so i had to get reaquinted with learning how to update things and navigate but other than that i did not know technology existed to play aaa games on a handheld like this, its very smootg too. Definitely worth the purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Asus ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the performance in modern titles. No issues as of yet.
I would recommend this to a friend Rated 3 out of 5 stars
It’s good but there is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty I enjoyed it but I felt like the Lenovo legion go was a better option imo it just feels more like a computer than a handheld gaming console even though the ROG ally has many great features it also has many issues “sd card slot overheating” to mention one it still can be the perfect handheld device for some .. I personally enjoyed the software if used over the legion but the legion just feels like a whole computer in comparison and power is worth the $
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Julio R,
Thank you for sharing your feedback on the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0431" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great, but with those caveats
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device despite its very obvious flaws with the SD card that ASUS refuses to fix. Just make a new revision! If you are ok with that issue, then this is one of the best portable devices on the market.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome glad i bought it ! Wonderful hand held console.
I would recommend this to a friend Rated 5 out of 5 stars
What a pleaseant surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was torn between the ally and the steam deck and im glad I chose the Ally. Ive been using it for emulation of older titles, and it performs perfectly. It also plays full PC games with pretty good performance, although the battery life does take a significant hit in this department
I would recommend this to a friend


















