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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9062 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 9,062 reviews
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Asus ally review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item from asus is awesome only gripe is the vents need to be moved in a bit, the heat from said vent burns my finger tip, other than that this item is a steam deck replacer with fun window i love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Cool and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally has become my main gaming device. The fans run very quietly and the device is always cool to the touch. The screen is beautiful. As far as handhelds go, Armory Crate has made Windows navigation about as good as its going to get without a touchpad and keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun device for those that know how to manage a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t for everyone, but this handheld pc will surprise you. I recommend this to anyone that is already familiar with PC gaming or anyone that wants to tinker with a computer. If you have games on Xbox, steam, or any other platform this will play all your games. It’s quirky because it’s a windows computer. But hopefully Microsoft embraces this crowd and makes a gaming mode that allows for use of the controls in windows. Once you’re in a game you have controller access, and works as designed. Since AAA games are so large I would also recommend a large microSD card or even an external drive if you have a large library you want to play. 512gb is pretty large, but some games can be 100-200 gb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld of the decade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a handheld that allows you to play virtually anything! Full windows 11 allows you to play games like call of duty, halo, forza, if you csn play it on a PC you can play on this! Totaly worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld love it use it daily and plays all my favorites. Easy to upgrade ssd highely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great but that micro ad issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the ally and it worked awesome for what i was using it for but then my Samsung PRO micro sd stopped working and i wasnt even using it for games, i will just get another when ASUS fixes that issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, windows needs work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, Windows is really the thing holding it back. ChimeraOS is making great strides on getting linux to work on it. On normal windows desktops, i would remove armory crate immediately. But here it's basically required for this device and it's genuinely useful for the Ally. Wifi's a bit slow. Good chance it's a weird windows thing. Running speedtests from my phone and the Ally, my phone (pixel6) is 200+mbps faster. Same AP, same distance. Hopefully that's something that will improve. If you do buy it, be prepared to update, update, update. Set aside some time. When you think you're done with all the windows and armory crate updates, open the start menu search MyAsus and update again.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    One satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for so long. Trying out the non extreme version and even the steam deck. I’m so happy I went this route. Every game I’ve played so far performs amazing. Can’t recommend enough.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, quick and easy to setup. Only downside is that your going to need to upgrade the hard drive for more room. Though that's easy as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sad purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, subpar everything else. The thumbsticks feel awful, they are loose and just feel uncomfortable to navigate with. The battery life is atrocious. It’s actually shocking how they thought it would be ok. I owned the device for about a week before I decided I need to return this thing. I wish it was better but it wasn’t.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review in order to enhance the product line.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0170" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG ALLY IS GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ALLY is my personal favorite handheld it runs super smooth as well as feeling great in your hands. It can run windows 11 which is ok in a sense personally buy a laptop if you are looking to use this as a computer. ROG ALLY has a deep price of around 600$ now in store which is better than paying 800$ on Amazon so recommend buying from Best Buy especially if you are a member. The steam deck is awesome as well for running games but in my experience the ROG ALLY just seems more smooth and versatile. 1 more thing if you get the ROG ALLY make sure to purchase the Z1 xtreme version more storage as well as better software don’t be fooled by the normal and z1 xtreme the Z1 is better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a really good machine I use it I finished Mortal Kombat 1 the whole story on it and it played great flawlessly 1080p I had it plugged into my TV I think worthwhile this is a good purchase definitely you will enjoy this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. better than playing on Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC gamers are the worst reviewers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this product. Its an amazing device especially on sale. A lot of these reviewers claim they love the device but yet give it 4 stars. This is a 5 star device for most people and a great way to get into pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its pretty good but theres many options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres many options for handhelds, for performance this is definitely the perfect device. But I’d always try and research on what you really want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gaming system while traveling for work, and this was perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Handheld Gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but it needs some work. The functionality isn't quite as simple as the steam deck but the power and speed are incredible. Batttery draining too quick is the only real concern I have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for me can play my favorites games after work only have turn on and play

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Its a neat little windows device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play steam games, xbox remote play, xbox cloud gaming, Windows PC games, Epic Store games, GoG games, Playstation cloud gaming for pc, and alot more. Bad thing is storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife so we could game together and she loves it!

    I would recommend this to a friend