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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great compared to Steam Deck, for a reasonable price. Sure, it has some issues here and there out of the box, but nothing that cannot be solved with a simple Windows update and other software updates. Plays all my games smoothly. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, runs AAA games snd performs great with emulators!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld Gaming Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best handheld gaming system I’ve ever owned. I would definitely recommend this item not only for kids but for adults that need some sort of portable computer you can plug the device into a monitor and/or Tv and have a full screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome handheld

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device. Plays everything I throw at it from indie to AAA games this things plays it all and right in ya hands on the go! Or in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Christmas Present to myself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredibly lucky purchase I made! This was my Christmas present to myself. As long as you are comfortable with a windows computer and you like playing games this will entertain the heck out of you!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best handheld to date

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically a laptop in the shape of a gaming handheld. I love this thing. It literally has no limits besides maybe the battery life lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pull the trigger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months I can confidently say I prefer this to a Steam Deck and if you're on the fence about which one to get go for the Ally. The Steam Decks ONLY plus side is the longer battery life but that's because it's slower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price its a good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept resetting when playing games on the sd card, and a lot of stuff they need to iron out with updates, Other than that was a good experience. Will purchase again once everything is ironed out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed Joysticks: Removable joysticks are a fantastic feature like the Nintendo Switch and Lenovo Legion Go. Their tablet mode allows for more subtle use of the device. I rather pull out a tablet on the bus than look like a 3rd grader whipping out a Sega Game Gear and juicebox. Their absence in the Ally is a missed opportunity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I like it better than the deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have the steam deck as well and I prefer the ROG ally. It is lighter seems easier to use and it has windows right there so I can sync it with my laptop fairly easily. I feel like you can do more easier with the ROG Ally vs the steam deck.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not for everyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was displayed as the bigger one (more battery and better processor) but got the older one. Then cashier signed me up for a credit card and explained it to me it was like klarna ( or one of the others) got it home was excited to play it (on the go) and found out you have about a hour of gameplay and it’s basically dead… only way to play it is to be plugged in all the time and with the cord it comes with not any other because it’s too slow of a charger. Returned it before 7 days was stuck with credit card.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jordan M,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Having returned the Ally, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0298" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You'll make a good choice anyways.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. It has it's hardware flaws but it is also very flexible being the closest thing to a native windows pc. Would recommend over steam deck initial release. But definitely no need to worry about performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Rog

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than having separate games systems can have it all in one device plus get to play computer games and has plenty of storage does not do any lagging I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase i ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been blast.. i can play any games i want on couch...and whenevr i want wherever i want. I have kids so i just simply cant be around desktop all the time.. this device gave me the freedom i need. Love this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ever since I got it I haven't put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Steam Deck Alternative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a device to handle practically any game you throw at it, this is it. The Armory crate software also makes it feel more console like and easy to use. This is the best windows handheld out there, and a solid alternative to the steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this up great price. Very happy so far i am new to the gaming p. C world

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wpuld recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for gaming. Battery drains pretty fast but charges pretty quickly as well. Only complaint is its a pain to tey and use for applications that imvolve typing are a pain becsuse the touch screen takes up half of the screen itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive performace is a quiet package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is excellent. Without a screen protector the reflection is hard to see. Even when fully loaded and cooling is at a macimum the fans are quiet enough that you don't notice the noise. In CPUz it benchmarks similar to my 3900x, which is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile pc gaming. Windows based and easy to use. Plays any game I need to play on the go. Highly recommend

    I would recommend this to a friend