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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 9,063 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery could be better, but with the correct tweaking this handheld is a beast, while keeping the thermals great and the battery lasting between 1:30-2:30

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basically a gaming laptop. If you want a plug and play experience, just buy a Switch or Steam deck. I think Asus delivered great everything they promised about this product. I love this, and am so glad I sold my Steam deck to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a ps4 handheld. Hard to play really big games but overall works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Christmas present was a MAJOR hit for my guy. He’s incredibly picky with his tech and he LOVES this. He said Diablo 4 runs better on this than on his Xbox and has already gotten two more games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld I ever had. Graphics are great. Fans are noticeable when its running warm but I run on turbo speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    60+ fps Powerhouse. Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Just get it. Period. It’s a gaming laptop with a controller built in. Every game is 60+ fps. Diablo 4, Flight Simulator, Need for Speed, Final Fantasy, Destiny 2, all 60+ fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small factor gaming computer! It works great so far and it is comfortable on the couch with it plugged in to use the turbo mode it looks great! Plays Diablo iv great in turbo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure for weeks on if i should settle for a steam deck or splurge on the ally, if you want a great handheld with no limitations, buy the ally! I absolutely love this machine. Great graphics, high fps on every game ive thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my steam deck, windows is not as bad as they say works pretty smooth & very easy to use. This console feels quality built.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered and couldn't wait to get it. I love being able to do so many things on it at once. I've bought all the accesories for it and I use it like a pc. Do yourself a favor and get one. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I actually really like this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmmm, I'm surprised at myself. Using it more then my steam deck currently. I kinda impulse bought this. But it is a perfect alternative if you don't want to do the extra steps to get the other game clients running on the stream deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld PC ive purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I've owned a bunch of handheld pc's and this one by far is the best. I do wish that i could connect a regular egpu to it instead of a proprietary connector for their specific egpu, but other than that i have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a steam deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a current owner of the 512gb steam deck i can honestly say that the ally is so much better unless you are not familiar with windows on a pc. The only thing i miss is the track pads other than that the ally is better in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    CONSTANT updates ruin the experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I got the Ally that I'd have a couple hours of setup time. Updates, ensuring I had all the necessary drivers, getting rid of Office, etc. That was fine. After day 1, I had almost two full days of being able to use it without incident. Then the updates started and it seems like they never. let. up. I keep it by the bed to play if I can't sleep. I turn it on...plug me in so I can flash the bios. Really? That's necessary? I try another night. Windows has updated. Restarting. I use it when I work out, plugged into a dock. 2 out of the 5 times I tried to use it, major updates that took 20 + minutes. It's freakin' annoying. Yes, I could probably turn down the frequency, but honestly, they ARE necessary updates by and large. But it would be nice if they slowed their roll on how often they come out. When you're not staring at an update screen, it works great. Plays Cyberpunk well on battery. I've had fun with it. But those updates...and the fact you have to be plugged in for them...it's JUST about a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Our sincere apologies for the update issues you have had with the ROG Ally and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.

      Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate further the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0176" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good option for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a perfect option for PC gamers, for people who want a powerful handheld gaming pc Rog Ally Z1 has big performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great power in a small package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, if you are comfortable in a windows environment this is the creme de la creme of handhelds. It can be a bit fussy navigating windows with a touch screen but if that's something you can handle I can't recommend this enough.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great device with some significant flaws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, the specs far outmatch the competition for the price, but SD card issues abound and mine has completely stopped working. This is something acknowledged by ASUS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s all right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the biggest problem it’s battery life for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what the video game market needed. Powerful, affordable, and game changing. This Ally is great. Now, i won’t nitpick. It’s a first generation device. It won’t be perfect. But people complain just because they love To complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Extreme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on-the-go gaming. This is a fantastic platform for those who want the full windows gaming experience.

    I would recommend this to a friend