Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sd card reader
Great option for handheld gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with sd card. Id recommend a familiarity with windows. Overall though it is an excellent handheld for pc faming.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally Z1 Extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus Rog Ally z1 Extreme surpassed my expectations. Performance is just amazing and the fact that I can do anything relating to windows 11 makes it that much more useful.
I would recommend this to a friend - Cons mentioned:Battery life
Good gaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected with good speed and easy to setup. Windows is a bit quirky on a mobile device. The battery life could be better, but I purchased knowing the battery life.
I would recommend this to a friend - Pros mentioned:Portability
A look at the future of gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emulation power house and great for indie titles. I carry this thing around in my back pack every day. This form factor has the potential to be one of the keys to gamings portable future.
I would recommend this to a friend - Cons mentioned:Storage capacity
ROG ALLY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog ally has been great the only issue is the storage capacity. But you can mod it to fix the issue, beside that it has been great overall!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it so much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is the best.. love it so much and highly recommend this.. i play cyberpunk 2077, outriders, elden ring, and so many more games.. worth every penny best purchase i made so far .
I would recommend this to a friend Great Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device. I had the Ally Z1 that I got used and really enjoyed but the USB port got damaged and no warranty on used eBay devices. Found the Z1E on sale and couldn't pass it up. Can't wait for a real Ally Z2E system to be released that can run high end games even more smoothly.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works awesome, have only had a few issues with it when trying to play some games but other than that it does what it’s intended for
I would recommend this to a friend - Pros mentioned:Overall performance
Great Ally!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium device. Feels great in hand. But please, to all negative reviews, make sure you fully update the device from Windows update and armory crat as well. I’m happy with the device, and it runs all the games I want over 60fps, in 1080p.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing little portable rig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing like gaming PC- it’s like a gtx 1060 on the go. I’m very impressed by it.
I would recommend this to a friend - Cons mentioned:Battery life
ROG ALLY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. It lets me play anything my steam deck won't play Sure, the battery isnt the greatest but the technology will only improve from here
I would recommend this to a friend - Cons mentioned:Battery life
Almost everything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handhelo device for those who are ok tinkering with Windows.. I wish it had a better battery life however..
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox/pc/steam/gog on the go!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues with the device it works amazingly well! I get 120 fps on the new forza game. Everyday i keep getting more and more impressed. Strongly recommended. I would not get the steam deck over this.
I would recommend this to a friend - Cons mentioned:Battery life
Best handheld gaming device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld gaming device hands down , only downside is that the battery doesn’t last long , you’ll need to have your charger with you.
I would recommend this to a friend - Pros mentioned:Overall performance
A beautiful machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to play all my game pass games and diablo 4 without fail! With a separate power adapter it becomes a whole desktop ready for work on the go as well. Asus regularly updates the machine too, nothing else i can ask from it!
I would recommend this to a friend 5 without the issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it replaced or fixed 4 times. It was lemoned out so I would recommend getting a service plan. Great when it worked but the overheating and motherboard were a huge problem
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sastoner,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the repeated issues you encountered with overheating and the motherboard, and we understand the inconvenience of requiring multiple repairs or replacements.
We appreciate your feedback and will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0626" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Truly Fun Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It plays all my PC games on a portable device. Since its a true Windows PC I can browse the web, check email, chat on Discord...all the things I'd normally do at the house.
I would recommend this to a friend - Pros mentioned:Screen quality
Great handheld!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld! Ive been running AAA games on low to mid settings and getting very playable frames! Its not heavy and the speakers are surprisingly good. I recommend!
I would recommend this to a friend - Pros mentioned:Portability
Great device! Baaaaad SD drive x3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man, I really loved this little device but that SD card reader kept dying. I returned the first one for another device. Then the second device for a third device and by the end, I just gave up because the SD card reader just died each time. Other than that it's a phenomenal little device that's a laptop. I did some photo and video editing. It ran games I liked (Red Dead Redemption 2 and Hogwarts). I hooked up a dongle and had it connected to a monitor, keyboard and mouse. It was amazing that I could have that kind of access to basic apps with a device that small. I loved it. Hence the two stars rather than one star. But the SD card reader died. It died three times in three devices. The issue was that the card reader no longer read cards or displayed a I/O error that last time. I did everything except send to ASUS. When I returned it the first time, the lady acknowledged that the ROG Ally was having that issue. The last time I took the device back, the Geek Squad guy did all he could before coming back saying the device was defective. In the end, I just couldn't trust the device anymore regardless of warranties or coverages.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ezah,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD Card issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. We appreciate your feedback which our Product team will review.
Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0226" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Powerful Pc
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing piece of equipment. It plays all the games that I enjoy!
I would recommend this to a friend