Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Perfect Handheld Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing device, with the ability to upgrade the SSD and the access to steam/PSN/ and Xbox game pass, it is the perfect handheld gaming device for on the go or just sitting around the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld available.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a nice handheld. The performance is not 8.6tflops, but it does play some games at 50-60fps including diablo 4 on lower settings. If you know how to use a computer the experience is flawless. It is not as simple as a steam deck.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good concept, bad execution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly disappointed as I wanted to love this, playing any AAA title for more than 15 minutes will make the console uncomfortably hot to the touch. At best, you can run games on medium settings. I’m an avid PC gamer that is used to playing on screens at 120fps or higher. While the screen is 120fps capable, no game will ever reach that and if it did it would probably explode in your hands at a million degrees. I gave it a week and returned it. I wouldn’t even want to guess how poor the experience would be on the lower end, non extreme version. Asus releasing this feels like a mistake, and will most likely be subject to recall after it eventually scolds someone’s hands. I had updated to latest firmwares etc too.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raymond,
I do understand your disappointment and the inconvenience this may have caused.
It is normal that excessive heat is generated while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Please verify the device is running with the most current drivers and BIOS besides Windows update. Keeping the device updated will maintain optimum system performance and will reduce excessive heat generation. Drivers and BIOS are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
Works on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfortable to hold and runs well. I just had a few extra bucks so i went with the Z1 extreme model instead, would still recommend
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leechristian L,
We are pleased to hear that you are satisfied with the ROG Ally. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0585" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
powerhouse!!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POWERHOUSE of a handheld. ran codmw3 amazingly. great device for on the go triple A gaming!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Great machine ...poor battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is a strong performer with great specs but at the cost of battery life. Doesnt last very long while playing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eltranza,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend using the link below to update your Bios which should improve system stability.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0041) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
- Pros mentioned:Screen quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice upgrade from the Steam Deck. The 120hz 1080p VRR screen is probably the biggest upgrade though. It's very hard to go back to a traditional 60hz display after gaming on high refresh VRR displays for many years.
I would recommend this to a friend - Pros mentioned:Portability
Fastest Chicken in the South! (gaming portable)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the portability and power in this little gaming device. Runs Windows 11 and allows for docking to make it the perfect travel companion for gaming or other media needs. Setup is a bit tedious, but all Windows PCs work this way.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White case sucks, and gets visibly filthy quick. Other than that it works very well. Good for helldivers 2
I would recommend this to a friend - Cons mentioned:Battery life
Great display, excellent performance, one big flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my unit, one button has a occasional tendency to stick and the battery life is notably awful unless limiting power. Besides that, an all around upgrade imo over my old Steam Deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty good so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only played it plugged in so far. Vut the performance seems to be pretty good. Wish the screen was an inch or two bigger. Other than that I really don’t have any complaints
I would recommend this to a friend - Pros mentioned:Overall performance
Best computer of all time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I wasn't completely aold onnthe rog ally, but it was on sale so i took the chance. Never going back. I will never use a laptop for gaming again.
I would recommend this to a friend - Pros mentioned:Overall performance
Absolutely great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is ridiculous! It is full fledged Windows and with a 1080p 120hz display you cant go wrong. Can pop in an sd card for my emulation. Its beautiful I cant wait to see the future generations of these hanheld gaming machines
I would recommend this to a friend - Pros mentioned:Overall performance
Turn off Core Isolation and VMP! Huge Gains!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 Hardware, software still needs optimizing. Performance is incredible. I love the Steam Deck but this is another level. If you are okay with a bit of tinkering yourself you can make windows work for you rather than against you.
I would recommend this to a friend - Pros mentioned:Game compatibility
Awesome Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great system. Very capable and fun to play games on the go, I am a Pilot so constantly traveling with my ROG ally. Some games on blizzard have been tough to get going like overwatch but Diablo 4 runs great.
I would recommend this to a friend Cant stop playing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design and playing games on this console. Graphics are great
I would recommend this to a friend- Pros mentioned:Overall performance
Powerful performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console runs perfectly fine and smooth only issue is the inconsistency in reliability in some of them I’ve had to turn in one before but the one I have now is perfect.
I would recommend this to a friend - Cons mentioned:Battery life
Awesome steam deck alternative!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use and recent updates have helped improce the sodtware greatly. Only knocked one star off because battery life isn't that great.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little device that plays all my games and cloud games. Clunky windows interface, but small price to pay. You won’t regret it chooms
I would recommend this to a friend - Pros mentioned:Portability
Fun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it she works from home so she can game while on break and doesn’t need to go to another room. Battery last about 2 hours considering its a mini computer pretty good.
I would recommend this to a friend