Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Battery life sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good it’s just that the battery life is the only real downside but I get it it’s a lot of power from the device.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing product, preferred over Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product!!! Enjoying over my Steam Deck. Installed a 4tb 2280 M.2 and a 90Wah battery and it's the perfect beast. Clearly I like to tinker and working in Windows is easier than messing with Photon and SteamOS.
I would recommend this to a friend - Pros mentioned:Overall performance
Kinda let down despite amazing graphics.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics and a comfortable gaming experience. You better be good at computers and patches and the difference in where you need to pull updates from because the amount of effort and research I had to put in made me lose interest in the device because every time I installed a new game I had to update something. I can’t provide an equivalent yet but I’m probably going to sell this and try out the steam deck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ashley,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0369" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Hand held
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the steam deck that we have would definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Best Handheld over SD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming handheld, hands down. Havnt had the sd slot issue, but then i havnt needed to use it. Has plenty of space for me. Runs my games smoothly as well
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally Z1X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld. Great performance, decent ergonomics. Good battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Bro. Trust me. It’s a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I had it for a few weeks and love it. It’s a PC, so, be prepared to do a lot of tinkering and setting up to get it the way you want. I have a Steam Deck as well, but haven’t touched it since I got this…it’s good!
I would recommend this to a friend - Pros mentioned:Game compatibility
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and powerful, plays everything and works with my Xbox games
I would recommend this to a friend - Pros mentioned:Overall performance
Works great for my application.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs The Isle well. I use an emulator to play my mobile games as well. This runs everything extremely smoothly. My only complaint is that I have to hold it like a football to type in chat.
I would recommend this to a friend - Cons mentioned:Battery life
Great mobile gamer. Sort of.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is insane. Triple a games on the go… Sort of. I mean the only issue I have is the battery. To get 30w turbo mode you need to be connected to a cord.
I would recommend this to a friend Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good device to game away from home. Just make sure it gets good ventilation.
I would recommend this to a friend- Pros mentioned:Portability
The only hand held you will ever need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing on the go computer with some serious power. Besides being white , that can easily get dirty it’s a portable computer to hook up to be anything you want it to be , a gaming console or a full blown working PC for work !
I would recommend this to a friend - Pros mentioned:Portability
Best device ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device for a road trip and one thing ill recommend for it is a protable charger or a car chargwr for it but besides that its perfect, windows can be a bit finicky but once you get used to it, its like 2nd nature
I would recommend this to a friend Amazing handheld device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of my most favorite purchases. I have opinions on Windows but the benefit of being able to easily install different game stores and play any game outweigh any other frustrations. I did upgrade the storage immediately to a larger drive, which was pretty easy but depending on what games you play you may not need to.
I would recommend this to a friend- Pros mentioned:Screen quality
Seems Expensive but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blows even highest tier steam deck out of the water with hardware inside of it, and the freedom to add software as if it was a windows laptop is a huge win. Would recommend if you have the extra cash.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Has helped me enjoy gaming again in 2023. Haven't touched my gaming PC in weeks because of it. Zero problems what's so ever! Word of advice, ignore the subreddit when making a decision to purchase lol.
I would recommend this to a friend - Pros mentioned:Portability
For a hand held not bad at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy being able to play most my games on steam with the rog suppporting the windows 11 letting me do what im able to do on my pc as well its great for traveling as well
I would recommend this to a friend - Pros mentioned:Game compatibility
Portable and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really convenient to have something like this where i can play xbox games but also download emulators to play. It’s like having all the retro and new games in palm of my hands
I would recommend this to a friend - Pros mentioned:Overall performance
The One You Need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the handhelds, this is the one you need to purchase- it has the best performance of all of them.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this device. I use to have a steam deck and I will say in some cases it is better. Just be ready to sit next to an outlet at times.
I would recommend this to a friend