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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very impressed with the performance and overall user experience So close to 5 stars, just needs more software tweaks to enhance docking & sleep functions.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Choose Ally for PC gaming... not disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from extrrnal attachments needed for Mouse/Key, Streaming, etc, the Ally works really well! It can run a bit hot at high resolution but computers do that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “The” Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is constantly updating and supporting what was already a great handheld. Comfortable to hold, very powerful and incredibly versatile. Id highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally for the Win. Love my Ally, still learning to tweak it to its best performance.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Crazy good but needs better battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything with decent quality. Emulation is good and plays steam stuff great. Plays SF6 perfectly and the D pad is good but too close ro the analogue stick.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader, Storage capacity

    Rated 2 out of 5 stars

    SD card issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be much happier if the sd card slot did not stop working towards the end of my return period. I was lucky in the sense that it didnt destroy my sd card. If they come out with a new hardware revision that does not have these issues, id certainly be purchasing another though. 512gb is simply not enough storage for me, and being able to swap sd cards on the fly is certainly important to me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nragni

      We're sorry to hear about the unfortunate experience you're having with your SD card stopped work. All ASUS products undergo intensive quality control, testing, and inspections.
      ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. questions:
      1. SD card brand and model
      2. SD card capacity
      3. How much storage capacity has been used on the SD card
      4. SD card is first time use?
      5. SD card worked on other devices after failing on the ROG Ally?
      6. Thermal profile usually used > Silent / performance / turbo / manual
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306018122-0043) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but the battery life don’t last long on it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one, do everything handheld device. Could easily be the best gaming handheld built ever. Battery needs improvement but this applies to any powerful gaming device out there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by this small handheld gaming pc. Put it through a lot of major titles and it handled it like a champ. Temps are pretty much what Id expected but it all ran very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A gaming PC in your pocket

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable PC that plays a wide variety of games with some pretty clean graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a real strong, love-hate relationship with this consul packs a good punch, but really lacks in battery life

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PainZ,
      We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0048] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, amazing handheld power.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, for me, is overall better than a steam deck in every way. Both are great devices. But, if you want to make sure you can play all your games, plus have the power to play them, this is the device you’ll want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy the z1 extreme

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus the sd card issue this is the best gaming handheld I’ve purchased. Asus always makes great products and I’ve been a loyal customer for as long as I can remember.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING LITTLE THING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition as an open box and let me tell you - this computer does not disappoint. I have both the rog and the steam deck and tbh the rig wins by far and now my steam deck is dusty haha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Handheld

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld device in the market is the best option available, but it does require software updates to improve its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while prepping to be admitted to hospital as something to keep my mind occupied. Amazing device that lets me play my games on Steam, GOG, EA Play, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PC gaming handheld out right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my ROG Ally, incredible performance for its size and makes handheld PC gaming a breeze. The 120hz screen is very impressive for a handheld and the specs allow for most games to run at solid performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this handheld, expecting not to like it. After i was disappointed in the steam deck, but this ROG ALLY completely exceeded my expectations. I love this thing, it has quickly become my favorite place to game on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice to play with even if windows 11 can be a pain to use sometimes its still good i feel if it had a better battery it would be even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to update initially but once complete this thing is amazing. It’s been able to play every game I’ve thrown at it so far.

    I would recommend this to a friend