Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9062 reviews
(9,062 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
good little gaming system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for on the go gaming pretty good if you get a dock for gaming also
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Performance and Portability!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't keep my hands off the thing! It's one of the best handheld PCs I've owned and I've owned quite a few so if you're looking for something with power and portability the ROG Ally is must-have for Just about anyone!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Feels like an upgraded steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with it, haven’t had a single issue. If I had 1 nitpick the joysticks feel a little loose compared to a ps5 controller and makes aiming harder.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than steam deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the steam deck.This is so much better.I don't have to mess around with graphic settings.Or change anything up to get a game to run properly.Love it
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Good device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good device. My only complain is battery life.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I love it, only the battery drain so quickly rest amazing
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Geat but flawed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the device is great, its just the SD card slot issue of not working or ruining your cards is the biggest issue that cant be fix due to its design.
I would recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Rated 2 out of 5 stars
Look elsewhere for handheld gaming experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a seamless handheld gaming experience, look elsewhere. You're better off with a Nintendo Switch or a Steam Deck. This is a handheld PC. It packs a punch but the battery life is terrible and the micro SD card reader will eventually stop working (research it, its a manufacturing flaw). Way too expensive for the amount of flaws it has. This is coming from a PC gamer and builder.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony,
It is really unfortunate to hear about your disappointment with the ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0079" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life, Heat dissipation
Rated 3 out of 5 stars
Not bad but heat & battery mehh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and overall impressive, but the battery dies too fast and the device does get a bit hot and loud at times.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mvg420,
We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience. We will let the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that future updates to the ROG Ally will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0113 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Everything I need in a handheld gaming system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as it is supposed to be basically a laptop built into a gaming controller. So nice being able to play any game i want on a handheld vs my steam deck where I had to jump through hoops to play certain games.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
It's a handheld PC alright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a handheld PC. Works fairly well for games. Controller settings needed a little digging into to get my normal setup.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Impressive!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful handheld PC. I have had 0 issues running anything at all. Most games run well over 30 fps, even with settings higher than minimums.
I would recommend this to a friend Rated 4 out of 5 stars
Its great despite the thumbsticks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great tho each game needs a little love for the set up and the thumbstick are meh don't press to hard or they will start removing part of the stick!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld gaming PC. Very convenient and works great for my son.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great hand held
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look people will trash it due to flaws but everything is flawed at some point. Buy the warranty and you will be covered. This is a great device that blows the socks off of the steam deck and switch. Amazing machine
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gaming handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you know windows or have a gaming PC you will feel right at home. Amazing performance. Runs to a 4k tv and runs 4k games at 30-60fps in some cases. Does require tweaking and adjusting at times but is well worth it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best portable gaming device for a decent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable gaming system.Seems to have very good support from asus.I have recieved several bios and bug updates since release date.Runs COD very well.I also play Halo and Grid legends with no problems at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus Ally is the Real Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been amazed at how versatile and powerful this unit is. Great screen and enough power to play anything. I have my entire library on this and it's so much fun to jump between games effortlessly from anywhere.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BEST BUY AND ROG ALLY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I LOVE BEST BUY!, I love the Rog Ally so much I recommend buying it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Son loves it! He got it for his birthday and hasn't put it down yet.
No, I would not recommend this to a friend


















