Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 9,063 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My best electronic purchase of 2023

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc master race! If youre used to gaming on pc and looking for sonething portable then this is it! Love that it can play tons of emulators even up to ps3 and switch smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    High end capabilities is a perk.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes you want to experience its total value, but in order to do so, the battery life is awful. Coming from the Steam Deck you should expect this.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Amazing little computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is amazing! Gaming it blows the steam deck out of the water due to versatility of windows. Definitely upgrade that ssd to 1tb as soon as you get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it! He got it for his birthday and hasn't put it down yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 3 out of 5 stars

    Asus Rog Ally Disappointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts very little with moderately demanding games and heat dissipation is not very efficient.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    budget handheld with potential

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nearly the cheapest umpc that we can get with great potential. software is glitchy and buggy, needs to be polished but those will get better over time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly as Good as They Say

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC…an I’m 42. This thing is surprisingly powerful. I can even play Star Citizen, a game in it’s 8th year in Alpha. I was even able to run a Zoom conference using my Atomos Cast connected for multicam.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy on the road gaming connection with xbox controller easy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing handheld!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a gaming PC before and now I can enjoy steam, game pass and all retro games in 1 device that I can take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. The rest is ok. The device is pretty painful to hold for long periods of time especially compared to the Deck. Windows is fine now that one suffered through some issues and done a complete factory reset. The device _can_ play games really well at the turbo mode but I never want to use it in that mode. By contrast it's completely crippled in silent mode. If the Deck didn't exist, I would keep this and be very happy with it. But that's not the world we live in.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jerry,

      We are sorry to hear about the disappointment you experienced with the ROG Ally. Your feedback is important to us and we will take it into consideration. Please note that there will be future updates that will improve system performance and stability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and reliable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quick fix to gaming on the go or in bed. Haven’t had any issues at all. Great buy and definitely an awesome competitor in its market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Had it a week so far and i play it alot more than my steam deck. It does have bugs and things but thats expected with a new device and windows. If youve played PC before youll know what to expect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable console ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for it for a long time, personally I prefer Asus than any other brand, and trust me, 100% recommend it , the best portable console and computer ever.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Very powerful and convenient

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing gaming device. The graphics are good and it’s just really nice to have something small to game on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made handheld gaming system runs very well and plays all the games I want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY!!!!!!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC gaming experience and im glad it started with this product….dont know if i can go back to console for a while!!.. great graphics..!!! 120hz display!!!! Controller feels great!! I love it!!…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mini PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable, easy to connect to steam, pc died on me, using the ROG to connect via steam link to the TV so I can play. Also had a great time using it while on vacation, absolutely no problems using the ROG.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ally is an absolute MONSTER! I use it for work and gaming. It's the best Handheld console/PC. I've been able to use it docked and undocked and it's very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the rog ally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Madden 23 on the go, enough said… I love the rog ally. Only problem that I had was with running watch dogs 2, it crashes after like 10 min, but other then that I love being able to recline and play pc games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty powerful and useful handheld once properly set up. I’m sure a lot of people would rather unbox it and jump right into it. But if you’ve got a little patience, there is a great payoff.

    I would recommend this to a friend