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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 9,063 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Portable in a nutshell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply if you want a gaming laptop but want it in a even much smaller form factor, this is what you want. ITS LIKE A SWITCH BUT BETTER. Like a PS5 meets Switch. It's slightly bigger than an OLED Switch in size.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the high price of entry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and operating system leave a lot to be desired. The convenience of not having to deal with Steam OS wasnt enough to make up for how clunky W11 is on mobile, and the controller layout is not great (no track pads and offset sticks are both negatives)

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noblewolf,

      Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0521" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now play all the fun games i love way more!!! Imagine waiting at the DMV and finishing a whole quest in fallout before your number is called.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid unit. some bugs to work out with bluetooth and controller compatiblilty with playstation, but i'm sure those will be software fixes soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally it’s ok. I must’ve got one that wasn’t that great, but the frames were pretty bad… if you get this don’t expect to play fps games or specifically helldivers- in my experience lol. It ran good with Dave the diver and the already installed moving out. I tried to play stray, and it had bad frames even as a single player cat game. Now I could’ve just got a bad model or something but it’s a great concept if it runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect to take anywhere you go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great.My son is really enjoying carrying it around with him everywhere he goes.It's small enough for him to bring anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld out there

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs several games great. My only issue is the updating can be tricky if youre not pc savvy. And theyre frequent. Other than that its a great on the go pc

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing console/ computer for on the go experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go. Will need a nice 100w power bank for longer use more than an hour if on the go. Plays just about any game that is available for PC or Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld in the market right now. Steam deck started the trend but the Ally knocks it out the park. It leaves me wondering if it could get any better than this. Either way I'm excited for the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good PC alternative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld PC, games run smoothly at 1080p and has a decent battery life for what it is, better to run plugged in and with turbo disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 0 issues that others have had. This little piece of equipment is great. As long as you don't expect it to run AAA games from 2023 on this thing at 60FPS I can't imagine you wouldn't be happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Handheld powerhouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld gaming machine, runs games extremly well when connected to charger. Without the charger however it is a little underwhelming but is still a great investment for the gamer on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wowwww!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful for a handheld device, and worked with every game I used. The only issue is that Microsoft should develop a handheld version of Windows. The storage capacity is little small for todays games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My new Baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my asus games system and love that you can use the system just like a computer by checking the news or email or surf the net and play games in great quality pictures

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Been good.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been really good other than the battery. Easy to fix also. Had a button die and bought and fixed it for 3 bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what i wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been excited for this thing since it was announced, and have always been a fan of asus products, and it has excelled every expectation, highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one complaint and its the battery life. I have already scene 1 other product have a 52whr battery which is awesome. Come on Asus...u can do better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld console. I am able to play all my games on it. The touchscreen is very accurate and responsive. I also want to add that the updates are on point. They were really fast to update the graphics card so players can play Starfield. The only downfall to this, is not the system. It's the fact that I paid about $750 for this console and it did not include a durable case to carry it in. It is after all a "portable" device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s able to play Hell Divers 2. Battery in performance mode lasts about an hour on a full charge and longer on silent and normal processing modes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really nice mobile computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my teenage son. He talks nonstop about how great the performance and design is. Packaging is nice and the service at Best Buy is always excellent.

    I would recommend this to a friend