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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9072 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 9,072 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    A great product for on the go gaming

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. I’ve played steam games/epic games and there’s no lag whatsoever. It’s great if you have to travel but still want to play your games + you can play at the comfort of your bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as you get it, UPDATE EVERYTHING!!! Once you get it up and running, it runs beautifully! There are so many youtube videos thag cna help you optimize it and it can run almost any game on it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    affordable/fantastic all-in-one package computing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, built in controller and excellent touch capability, speakers are divine for the size - feels like a boom box knowledge of how to use Windows is required, not great for a newbie to tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When everything clicks, it’s awesome… BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just not quite there on the software side IMO. Trying to set up various game launchers to work when not on WiFi (aka on a plane) is clunky (not ASUS’ fault), and even when it does work there’s regular issues with crashes and forced-resets (which aren’t easy on the device), triggering startup error message that required reinstalling windows, etc All in all I think it’s almost ready for showtime, but the next iteration will be the one that “just works”. If you are a PC-holic and ready to deal with the janky bs, it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a genuinely amazing gadget with every you could ever need. It can be a little finicky sometimes but thats almost to be expected from the sheer amount of power it has.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super nice to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for flights, school, bus rides, or even in your own living room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld ive bought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im super impressed with this. Couldnt be happier. Everything set up super easy. Couldnt recommended this more. If you dont have one. Go. Buy one now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite piece of tech. Such a fun thing to tinker with and is a very capable PC gaming handheld. Not for beginners. Designed for someone who knows their way around a PC for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Travel buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve ever brought with me on my travel overseas. On the plane, on the road, and in my hotel. Played games seamlessly at 10W and when I needed more I changed the profile for at least 60 fps

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction quality is somewhat poor, it is fluid for its size, it heats up a little more than expected, the ideal is to always have a power bank

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife! She loves it ! She plays a lot of stardew valley on it.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Monster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing can't believe how fast this is. Plays AAA games with 60 fps! Glad I bought this instead of the steam deck. Only downside is the low storage but it is very easy to change.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    It’s fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device. Concept is there but poorly executed. The fact that it runs on windows means you have to de-bloat all the usual stuff a gaming device doesn’t need. It plays most triple A titles around 30-40fps but in lowest setting…Oh and it fried my SD Card from the heat the fans produce, so consider upgrading the internal storage for more space.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. I could see those non-technical having issues learning how to set up and configure. But I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    It's so good my girlfriend stole it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend uses it more than I do, it's perfect for playing most games except starfield and oddly enough Lego starwars Skywalker saga. Every other game works without a glitch for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ally very powerful. Being able to play triple a games on the go in 1080p is great. Takes some getting used to and adjusting the wattage on games is interesting when it comes to performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got a lot of potential but my SD card alot malfunctioned so had to send it back... probably best to upgrade the SSD than use rhe SD card

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great for in-between gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly powerful, not the best battery life. great for playing games for short bursts or longer if you are near a power source.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handhelds ive ever owned. This thing is a beast and plays virtually any game i own on PC. 900p settings is the sweet spot with 120hz at 25w perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld gaming pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Have to remember it is a handheld gaming PC, so requires finessing to get game to play well, but been playing all so far!

    I would recommend this to a friend