Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty much a laptop with joysticks i love it. Its great for portable gaming watching videos and browsing the internet
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, great display, the led lights, the feel on the device.
I would recommend this to a friend - Pros mentioned:Overall performance
40 years of gaming on one device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get this as soon as it was announced. Great specs in a compact size. It can play the latiest games along with the classics through emulation. Very satisfied with my ourchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Great service and a fun gaming experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great and the product has had no issues after weeks of play. I bought this after my steamdeck had issues right out of the box and I've had no complaints with the Ally
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible it will burn your fingers as it heats even the buttons get on on triggers
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Btgonzo,
We're sincerely sorry to hear about the issues you're experiencing with the ROG Ally. This is not the norm and is not the kind of experience we want our customers to have with any ASUS product. We recommend following the steps in the FAQ linked below to troubleshoot the issue. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0179" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Overall performance
Good for a handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good device if you dont mind it crashing when you play powerful games but old games are great on this device
I would recommend this to a friend - Pros mentioned:Overall performance
awesome gaming machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far been loving this device especially running emulators like the switch gba ps2 etc... also replaced the ssd with a 2TB ssd
I would recommend this to a friend - Cons mentioned:Battery life
Good but needs work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is really good, but I feel ASUS lied about the capability of the system. It isn’t the end-all be-all SteamDeck killer they made it out to be. The battery’s life is abysmal and the setup was a pain in the butt. Having native XBox GamePass support was the big draw for me, but the iffy performance was too annoying. For $700 I expected more, not a buggy experience. I returned mine as I still prefer the ease of use of my SteamDeck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PRoD,
It's very unfortunate you've encountered issues with your ROG Ally. Please make sure you've completed all pending updates on both Armoury Crate and Windows Update. In some games, you may need to adjust your in-game graphical settings to help improve your gaming experience. If you’re experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
Best handheld
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld on the market. I have no regrets purchasing this. I have had many great gaming hours either in a trip or just at home.
I would recommend this to a friend - Pros mentioned:Overall performance
Playing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming handle. Can even be used for a desktop laptops. I have been using it to work from home as my main laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Must buy for game pass users
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld pc. Sold my steam deck to buy this because it works better for my needs since I use game pass. Runs starfield and cod great to my surprise.
I would recommend this to a friend - Pros mentioned:Overall performance
Used ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the item used 1st wouldn't connect to wifi and was missing the charger, the 2nd was like new and works perfectly
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld ever! Got a open box fair condition one and it was MINT
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great features and power, gets a little hot but manageable with settings.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has worked amazing both docked and undocked across steam, epic, ea and more. I have been extremely happy with the performance and ability to tweak to give the desired battery life.
I would recommend this to a friend - Cons mentioned:Software
Good but lacks dedication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device but the assembly is a little weak on the screen. Few accessories available. The software needs to be optimized.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld windows device for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain. It does what I bought it for. I'm sure you might get bugs from a early product. Could be fixed by ASUS stepping up the up gate updating game but I love it and I will never return it
I would recommend this to a friend - Pros mentioned:Screen quality
Ez Diablo 4 on hands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for playing Diablo 4 together, the screen is excellent and almost can't feel the heat during gaming. Ez steam deck killer
I would recommend this to a friend - Cons mentioned:Battery life
ROG Ally is just OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just an okay device. Extremely powerful and easy to use since I’m accustomed to windows. But the battery is just awful, full battery to dead playing Fallout 4 in 50 minutes. Just not okay for a portable device honestly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Justin,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0524" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
Worth every penny
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this device since I purchased it and the only thing that has failed has been the left fan I easily replaced it myself and the device itself has had no other faults highly recommend this to anyone who is on the go near an outlet if you plan on gaming AAA titles
I would recommend this to a friend