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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9062 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 9,062 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus found incredible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and blows the steam deck out of the water . I already have a gaming pc and wanted something portable as well . Laptops are overpriced so I looked at this thing . I love it .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor battery life, would love to get at least more than 45 minutes of play without having to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product, but needs a Gaming Window OS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Ally is a great product. I just wish the Windows OS itself wasn't such a memory and system hog, which eats up resources which could be better applied to playing today's games. Windows is simply a very sloppy OS, caulk full of junk and dead code. It's definitely needs cleaning. The Steam Deck beats it there because of its clean, and finely tuned OS. Either a very Lite Gaming Version of Windows could become available, and/or a future model of the Ally come w/expandable memory. 16 GB of system memory just doesn't cut it w/both Windows and w/many of today's games running.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming system so much! So easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the extra performance compared to the steam deck, but do wish there was alternative options to use than the proprietary external GPUs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Windows portable PC. The setup process is annoying but once you install all of your patches and game launchers the experience is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome profuct. Bought it to replace my PC. Wish it came with the dock adapter instead of paying an extra $65

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Best for travel, no replacement for Home

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a blast using it for travel, but not enough to take over my home set up. If you're traveling a lot, or want a mobile/ budget power of a pc, it's not bad. Average.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gabe Towers,

      We are pleased to hear that you are satisfied with the ROG Ally. It is our hope that the device continues to operate normally and that you enjoy using it. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0557" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing! Its so powerful yet so small and allows me to play my games i love away from home and the 1080p display makes for a great resolution at a small size!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gadget, can pretty much run anything I want on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS ROG ally for the win!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is great, if you want powerful gaming on the go this is your best option. The new 323 bios update made this machine even more stable and fun to use. The ASUS Ally for the win!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device, still has growing pains

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible little pc that runs my game library well. Needs some time for manufacturers to fix bios and firmware to match the capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i take it with me everywhere i'm a truck diver and i love the fact i can play my games that you usually need a system for. The only problem is you need wifi

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own this and a steam deck and i love them both. This runs steam and the epic games store like a dream, and it is so nice to be able to play on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personally i love this console. I would change 2 things, first you dont have an hdmi or mini hdmi port to connect it to a tv, and second the battery is going to die in 1- 1:30 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for PC handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system a little difficult but you get used to it still got a couple bugs that needs to work on and update like any other PC but it's really great it's better than the steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a little time and patience, you could have the best handheld gaming system currently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, I use it everywhere and really works great. There are a LOT of updates out of the box. That is to be expected with a brand new device in all aspects so it was understandable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GAMING MASTERPIECE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I can’t believe Asus nailed it the way they did with the ROG ALLY. Portable gaming at its finest. Game libraries expanding daily. I have zero complaints

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Sd card reader

    Rated 1 out of 5 stars

    Beautiful screen, but that's about it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so hyped for this thing. When I got it I was blown away by the screen quality. Unfortunately everything else about the device is hot garbage. Within a week my creaky LB stopped working. Also, every time I turned the device on I had to manually disable/enable the SD card reader because otherwise it wouldn't show up. I returned it while I still could, gonna wait a few months to see if Asus addresses the horrible build quality. If they don't I'm gonna wait for the next Steam Deck as my Deck has been flawless for the past year I've owned it. What a letdown...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JL81,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, issues you are experiencing are random. Usually, updating the BIOS, Windows and drivers will improve the device system performance and stability. In regards to the SD card, please provide the brand model number and size so we can check compatibility.


      If you need further assistance with the device and other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus