Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Asua ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good first time pc handheld user ..i didn't like the fact thatvthere wasn't any padding in the shipping box ..ifbi was going to receive it in that manner i would havr picked it up
I would recommend this to a friend - Pros mentioned:Portability
Birthday present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this console for my boyfriend and he says it is nice. He is really into portable game consoles since he is always on the go. So far no problems and downloads games easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a handheld gaming PC its awesome. As a desktop PC it works surprisingly well. Most games look better than I expected. The thing is a beast.
I would recommend this to a friend - Cons mentioned:Battery life
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this handheld but it does need some software updates. I feel the software and battery life are the only thing holding it back.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld. Haven't had a problem yet! Definitely recommend
I would recommend this to a friend Crackle is by Sony, but Dolby has plenty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a combination of a portable work station and gaming system. The idea of a full Windows installation alongside cutting edge portable gaming features made it too good to pass up. It was cheaper than a laptop and I don't actually need much more than the RAM and OS for my workstation aspects. Unfortunately, the gaming half fell short. After performing a lot of setup and installing my first game, I was greeted by what sounded like blown speakers. WHOA THERE! Don't click reply yet. I turned the performance up to 15W and there was some improvement until I got into the action. DROP THE MOUSE! I also disabled spacial audio. I was finally able to play a game with audio... until I reached an area with higher pitched music. I thought I was just imaging it, but the crackle returned. I read where someone said that if you notice more crackle at 16Hz, it may be a speaker issue. As luck would have it, that is exactly the setting for the test sound in Windows. It was crystal clear. It's unlikely the speakers are actually blown out of the box, but I can't help wondering if the crackle is eventually going to damage them and how much I really want a gaming device where gaming is the issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TwistedUmbrella,
Thank you for your feedback on the ROG Ally, we truly appreciate you taking the time out to let us know. Firstly, we would like to extend our sincerest apologies for any inconvenience this may have caused you. We certainly understand your disappointment. please know that all ASUS products are manufactured with materials that comply with industry's quality standards and each one undergoes intensive quality control testing and inspections. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Cons mentioned:Sd card reader
1 of the best hand held pc
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at the beginning but the sd card slot went out after a year. They have extended the warranty but its something to keep in mind
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Derek V,
Thank you for sharing your feedback on the ROG Ally. We're sorry to hear that the SD Card slot stopped working and apologize for the inconvenience this has caused.
To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0569" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues - https://www.asus.com/support/faq/1051166/
- Cons mentioned:Battery life
Awesome but Battery Life Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price and technology but battery life is just not there right now even at lower wattage and less demanding games.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Streaming and couch gaming device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device. Wonderful for gaming on the couch away from the home PC or remote streaming on the couch or on the TV. It's been doing it's job pretty admirably so far.
I would recommend this to a friend Great handheld. The next step for console gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best available on the market. With expandable memory this model is perfect. The button layout and structure of the grips make it the best layout for comfort.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my rog ally perfect for gaming and even to be used as my main PC. I know theres lots of people having issues and complaining a lot but to be honest mine runs perfect so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun at work keep it updated and boom its a very good system to have fun on the road trips
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Steam Deck for sure! It does not have the huge fan sounds and it runs flawlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Beast handheld!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product this did anything I threw at it. Get the z1 version to play it safe.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great option for ppl who cant afford a pc and rnjoy a handheld . The games also run very smooth
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it my kids play it everyday………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
So much fun!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great time the ROG Ally! I played a TON of Forza Horizon 5 with it, alongside other games. If you can get it at a good price I'd say it's worth it.
I would recommend this to a friend - Pros mentioned:Screen quality
One of the best handhelds in the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld pc if you’re looking to play games at a high quality 1080p with low settings to see an average of 40-60 fps. On 720p, even more fps but you adjust to your preferences.
I would recommend this to a friend - Pros mentioned:Overall performance
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it! It’s worth the money!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
You have to try it 4 yourself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant to purchase this. Reading all the negative reviews. But I'm glad I took it upon myself to try out, the rog ally awesome. Definitely will enjoy it
I would recommend this to a friend