Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9063 reviews
(9,063 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it! It’s worth the money!!!!!!!!!!!!!!!!!
I would recommend this to a friend Rated 2 out of 5 stars
It's not ready
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't "twice as powerful" as the steam deck like Asus claimed. Thumbstick caps feel like they should have been sitting tighter on the stems because you can feel a decent amount of wiggling, face buttons have a lot of play to them as in they tilt around and rattle more than most others. The minimum dead zone on the sticks is too large, meaning you can never fully eliminate that dead zone which makes accuracy and navigating windows sort of a pain. The screen on my unit was installed slightly crooked which wouldn't be a huge deal but this handheld was expensive and I expected better attention to detail. My unit came pre-scratched on the top which is also not a huge deal but.. $700. Cherry on top for me was this ongoing sd card issue. I really wanted to love this one and over all I really do, but I'm going to return and wait for a revised version as I don't want to risk it breaking my sd cards. Real bummer but oh well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Spencer,
It is really unfortunate to hear about your disappointment in the performance of the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become my backlog machine. I have been using this more and using my desktop with an RTX 4090 in it less. The portability is a great advantage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this just a few little things here and there which hopefully we get taken care of with bios updates and software updates
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Great PC portable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. It has played every game I have thrown at it. It does require a little more tinkering than a console does, but most of that is just making sure it has all updates.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love the gaming system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the gaming system that I have played they are easy to carry around I even bought 2 of them one for me and one for sister that how much we love playing them
I would recommend this to a friend Rated 4 out of 5 stars
Good but should have added a carry case or somethi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. It’s great, battery life is excellent for having windows and being able to double the wattage of the steam deck. My only complaint is for $700 asus should have included a carry case. The lack of accessories was a major disappointment. Granted I knew this at purchase but I still feel as if asus should have included this. If you don’t care about this then I encourage you to get one. For those who want more storage on a budget, just get an external drive and run it through the usb-c port.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for any place!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall amazing! While there have been some bugs, the updates have fixed them quickly and the games run at about an average of 60fps. Perfect for those who are constantly on the go!
I would recommend this to a friend Rated 3 out of 5 stars
The issue here is Best Buy, and that's okay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer repair technician here. The machine is great, love Asus ROG. The condition was not, as it was listed at open box, and has "inspected by best buy" on the box, but was a faulty unit, with stick drift on the right joystick, and non-functioning speakers. Open box lists full functionality, and minor scuffs or scratches, not a defective system with no cables in the packaging, but that's what I sort of expected from Best Buy (no hate, it happens), so I'm okay with it. Not everything can be checked, and I don't expect someone to be that thorough with a unit they only really need to spend a few minutes with. It makes sense, because it's quantity over quality for best buy, and there no other place to get one of these in person around me. Thankfully it's nothing that I can't fix, and I already had a 65w type c charger for my rog phone, but it worries me to see what would happen if a non computer repair technician were to buy this, expecting what was listed like I was, and not as equiped for the situation. If they offer warranty, I likely wouldn't accept it given the common turnaround time, but again, it happens.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adrian,
We regret to learn about the condition in which you've received the device. We understand that this has caused inconvenience and we apologize sincerely on behalf of ASUS and the reseller. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We will do our utmost to ensure that such an incident does not occur again. If you are still within the exchange window, contact the place of purchase for an exchange if there are any issues with the device. In the event you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018106-0423" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
working perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working perfectly. console is in good condition. although i did not get outer box and charger.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
So Many thing in One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best handheld in the market right now. Im able to game and also work on it since i have a keyboard and mouse. Its like have a gaming laptop but at half the price.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love this device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This decice, despite some flaws, is amazing! Its perfect for me being in the navy, where a laptop is usually too cumbersome to use. Pefect to pull out and play some games with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's the best handheld gaming system out there right now
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
ASUS ALLY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great portable gaming device. Is a power hungry little bugger but still better than lugging around your Xbox or PC and all the peripherals to play.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fun little handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to compliment my steam deck so i have a bigger variety of options. so far i have been pretty pleased with it. It can play anything you throw at it within reason.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Purchased as a gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son and he loves it has worked perfectly no problems what so ever. I’m not a gamer but my son is very happy with the system.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a month in with medium to heavy use and mostly plugged in using the dock. No problems and runs all the games on ultra so far incluso Total War Saga games. Really impressive!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Incredible device
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for a few days. I can highly recommend this product as long as you have windows 10/11 knowledge. I was able to get Eso to run at 120FPS and Diablo 4 90fps plus.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great gaming device that does everything a PC does
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving the ROG so far. I had problems with the first one and i returned it to BB and they gave me a new one. I was out of home town and during my travels it kept me entertained.
I would recommend this to a friend


















