Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good desktop replacement.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming windows computer. Using it as a desktop replacement.
I would recommend this to a friend - Pros mentioned:Portability
Awesome device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! It’s is definitely the best console/pc I’ve ever bit. Portable and High FPS. I would buy another if I needed too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing the power that this handheld has!!! Fully updated this can run COD MW3 on extreme settings 1080p @ 100fps
I would recommend this to a friend - Pros mentioned:Overall performance
The best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld device. Have been playing warzone with it and it’s so smooth.
I would recommend this to a friend - Cons mentioned:Battery life
Fun but battery needs upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its Fun to play on but the Battery doesnt last long.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh P,
Thank you for sharing your feedback about the ROG Ally. We’re sorry to hear about the battery life concerns and understand how that can impact your experience. To help address this, we recommend reviewing the troubleshooting steps outlined in our FAQ below. If the issue continues, please don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a potential repair.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0600" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Overall performance
Christmas presents
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby had not stop playing this since I’ve gotten it for him for Christmas!
I would recommend this to a friend - Cons mentioned:Battery life
ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is an issue, but other then that, its a great handheld device
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Heat dissipation
Great Potential with a fatal flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have owned this device for about 2 months before I had to return it. If you are looking for a steam deck with more power built on windows, this is your device. I was able to download and play gamepass games easily. Same with steam. This thing has so mich power to throw at games for a handheld, it’s insane. Especially when plugged in. Unfortunately, there is a fatal flaw. This device can break your sd card with heat, and possibly even the sd card reader on the device. This is what happened to me, and many others. So much so that Asus put out a statement about it. I wanted this to work. It is an amazing device. But i can not recommend it when its breaking people’s sd cards.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Windows handheld!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a handheld pc/windows this is for you! Steam/Microsoft game pass / epic / psn remote play. This is a beast
I would recommend this to a friend - Pros mentioned:Overall performance
love the ROG ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love this machine! cant wait to get the right docking station so i can turn this beast into a graphics work station!
I would recommend this to a friend - Cons mentioned:Battery life
Great for what I use it for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been playing many new games but it has really got me into emulation and it’s been great. Battery life could always be better but I get a couple hours playing.
I would recommend this to a friend - Pros mentioned:Game compatibility
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it since the release, this little laptop thing handles games beautifully, allows me to revisit some of the games I’d rather not to play on the big screen.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent all in one handheld !
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine , ran my games incredibly well. Quite and decent battery life for the performance you get. Nice touch screen and loved that it ran on windows !
I would recommend this to a friend - Cons mentioned:Heat dissipation
Not bad but needs a little more time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First thing, this is not a “PC” replacement at all. So it’s good to start with that to temper expectations. If your doing a bit of light gaming on the go or while you’re doing other things this is probably a good idea for you. But if your looking for something to play your favorite games as a PC replacement this isn’t it chief. This puts out a lot of heat and would benefit from active cooling.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0102" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Nice pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, nice and affordable (for a pc) only downsides being that it gets hot and it's battery life but overall great
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a portable hand held gaming device it isnt bad
I would recommend this to a friend - Cons mentioned:Software
Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is an amazing from a hardware standpoint but the software needs a lot of work otherwise I absolutely love it
I would recommend this to a friend - Pros mentioned:Overall performance
incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog works well, smart, fast and very functional. For those looking for a product that combines work and fun, this is the best option.
I would recommend this to a friend - Pros mentioned:Portability
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t put it down since I’ve got it. It definitely feels good to be able to play my PC games on the go! 100% recommend
I would recommend this to a friend - Pros mentioned:Portability
Is my new Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i buy this because i want to use it as a light setup for traveling. I got a Portable screen from my work and now with this i dont have to carry a 3.1 kg laptop.
I would recommend this to a friend