Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
I Love my ASUS ROG Ally!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! This is a superior handheld device. I’m able to use Steam and play my favorite game Final Fantasy XIV without ANY tinkering or manipulating of the OS.
I would recommend this to a friend - Pros mentioned:Overall performance
Work Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love them, these little consoles work great for all games on the go.
I would recommend this to a friend Great for on the go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Allows me to game while I have down time at work or so I’m not always stuck down at my desk.
I would recommend this to a friend- Pros mentioned:Overall performance
better than SD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome handheld does everything i want and more. had steamdeck but the versatility of a windows dedicated machine was awesome.
I would recommend this to a friend - Pros mentioned:Overall performance
Desktop power in your hands!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can play any pc game pretty much. Alsi all the emulators run great on this thing. So far im loving my Ally.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you know how to set it up in a way that optimized it's performance. You tube videos can help
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great investment. Display is awesome, the accessories for it to play on dock are fantastic. Great selection of games.
I would recommend this to a friend - Pros mentioned:Overall performance
Impressive Handheld console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am really impressed on this handheld console. Great performance and also works well when docked with Asus RoG mobile card. I like the device and really enjoying it
I would recommend this to a friend - Pros mentioned:Portability
Best gaming handheld
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld. I can do work stuff even on this tiny handheld device. Gaming is also super good with 60fps 1080p nothing can compare.
I would recommend this to a friend Best windows handheld out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful device with a few design issues. Make sure your analog sticks feel great and you will love this device!
I would recommend this to a friend- Cons mentioned:Battery life
Okay system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is good, purchased for COD mainly. Ended up returning it and going with the upgraded 1TB version because of battery life. Battery lasted 45 minutes playing online with COD.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bradi M,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review. It is understandable that you have returned the device in exchange for the upgraded model. We hope that it functions normally and that you enjoy using it.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0531" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life, Heat dissipation
Needs work…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and overheating issues. Needs to go back to the drawing board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigDrew,
We apologize for the poor experience you've had with your ROG Ally's battery life and it overheating. This is not the kind of experience we want our customers to have with any of our products. There will be updates in the future that will improve overall system stability, performance and other quality of life changes. Your feedback is important to us and your honesty is appreciated. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0135" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Getting there
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the ROG ally but as it was expected the handleheld PC is still in its infancy, i was able to run old games perfectly but more recent tittles were hard to even reach 30 fps.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rodolfo G,
Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0536" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Amazing product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Perfect for traveling, Most games are saved on the cloud so no need to worry about that.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome experience!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the handheld devices that’s the best that has awesome support that is getting better every month.
I would recommend this to a friend - Pros mentioned:Overall performance
very good very nice and I like it very much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good very nice and I like it very much very good very nice and I like it very much
I would recommend this to a friend - Cons mentioned:Battery life
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the battery! This thing is absolutely amazing otherwise
I would recommend this to a friend - Pros mentioned:Overall performance
Better than Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have a steam deck and I prefer this to the deck nine times out of ten. Runs well. Get a back up battery if you’re going to be on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it plays all the games I want. Although initial setup does take a long time due to it being Windows. I am really happy for my purchase.
I would recommend this to a friend - Pros mentioned:Screen quality
Asus ROG Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is great the build qualtiy is perfect for travel. Best buy's crunside pickup is the perfect way to purchase my tech
I would recommend this to a friend