Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Best gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld gaming device imo. The 120Hz VRR screen puts it over the edge.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Sd card reader
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has high potential, BUT - Overheats a bit and the SD CARD doesn't function.
I would recommend this to a friend - Cons mentioned:Battery life
Awesome handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs really good. Has a great processor. Would differently recommend. The only thing I dislike is the battery dies quickly.
I would recommend this to a friend Awesome laptop handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I have wanted for years. Crap storage have to upgrade yourself. Will probably swap the right joystick for a hall effect. But great nonetheless.
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was like brand new. no marks at all works great would recommend getting one over the steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the rog ally for a few months now and we couldn't be happier! I really enjoy playing it and so do my kids
I would recommend this to a friend Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and it awesome to be able to play my Xbox games anywhere
I would recommend this to a friendTemper your expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I returned this. For me, it was not what i was looking for. The good, bad, and ugly: BAD: Out of the box it needed a windows reset, then it needed 4 hours of windows updates and two bios updates. GOOD: After that got done i installed some games using steam, using battle.net, and even epic games and xbox game pass. Versatility is there. UGLY: Any game i wanted needed to be turned down to minimum, and even then the battery life while not plugged in was about an hour to an hour and a half max. If you expect a windows machine with windows problems and benefits both, and temper expectations about how well games will run, AND are okay with playing plugged in almost all the time..then it is a good little handheld computer. If not? Better off with a streaming handheld if you play from home.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chaoticgenius,
It is really unfortunate to hear about your disappointment with the ROG Ally. We understand that this is not what you expected, and we sincerely apologize for that. This is definitely not the kind of experience we want our customers to have with any ASUS product. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0159" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great handheld gaming pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get the updates down, this is an incredible device. i can run most AAA titles no problem.
I would recommend this to a friend Steamdeck rival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the rog ally with the z1 extreme outperforms my steamdeck in every emulation capability. Plus with native windows 11, compatibility issues dont exist
I would recommend this to a friend- Pros mentioned:Overall performance
Great product would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. I’m able to play all the game I like with good graphics and it run them very smoothly
I would recommend this to a friend - Pros mentioned:Portability
Best handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best perchase I’ve ever made. I take it everywhere! The coat is a little too much but it’s worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a small pc after going through all the available options for my budget picked ROG Ally. It works awesome, granted have some hiccups nothing bad.
I would recommend this to a friend - Pros mentioned:Overall performance
Life changing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device, its like a portable computer it has made my life so easy
I would recommend this to a friend - Pros mentioned:Game compatibility
Not Ready For Prime Time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay - so I should have known. I swore off Gen 1 tech because as a tech head it never works out for Gen 1 products. I jumped the gun and this is a hot Buggy mess. Updated the SSD and can not connect to my Mesh wifi to cloud recovery and restore windows 11 at all. Have tried many things. All up to date - bios - myAsus all of it. Will connect to hotspot though so go figure. Will get network error or not allow keyboard to work when needing to input information during recovery process. The embedded wifi/network and keyboard touch screen with this is extremely buggy and can stop You from doing any configurations or enchantments at all. Only buy if you plan to use the as is unit and don’t plan on integrating any additional tech and software. If you do you will be troubleshooting and installing drivers, firmware, bios, updates, and everything else non stop and even then it probably won’t work. The gaming on it is sufficient and seems to work but the ASUS ecosystem and pre windows environment is woefully inadequate right now imo. Wait until they iron out all these kinks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DerrickJ,
We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Should you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As some who hasn’t gamed on pc in 10+ years it was wild to see a handheld pc that can do what this does absolutely love it
I would recommend this to a friend - Pros mentioned:Overall performance
Good job ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little windows machine that plays games from all launchers. No problems with drift or microsd card failures like others complain about in my experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Great portable pc gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the gamw i play. Armory crate still needs a little work but updates seem to be coming quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Going Strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful machine, perfect for catching up on your backlog of PC games while traveling. No issues after upgrading storage, bios, and playing since it released.
I would recommend this to a friend - Pros mentioned:Overall performance
Way better than i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought it just to emulate games but find myself playing multiple AAA games on it with up the high setting for most of them
I would recommend this to a friend