Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Important step up of evolution from a steam deckm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally seems to be the best upgrade from a steam deck, and is a warm welcome for gamers who want a substantial upgrade of power, and looks
I would recommend this to a friend - Pros mentioned:Game compatibility
Asus ROG Ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ROG Ally plays all games with ease. I have many games with me at all times. I travel for work and this makes me happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for everything I want it for. Gaming, watching, browsing everything works perfectly
I would recommend this to a friend - Pros mentioned:Overall performance
Portable Gaming Desktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works almost as good as advertised by ASUS. Just remember to keep Windows 11, MyAsus, and Armoury Crate updated..
I would recommend this to a friend Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing device ive ever bought for myself, the shear power of this beast is enough to compete with new gen systems
I would recommend this to a friendAn ok handheld with problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS has poor customer support, and your microsd card slot is going to fail at some point. If you can handle windows using a touch screen and controller it's ok, but armory crate isn't it. ASUS sells the xg mobile which assumes someone thought about this as a docked console-ish experience but there is no built in way to bind their ROG controller to the armory crate or quick settings interface. My main complaint is that you have to maintain windows with this. It's both it's strongest and weakest point as compared to the steam deck. Everyone gets the same software on the deck and it updates however often it updates and is closer to a console in that regard, but if you are serious about playing ALL games, you need windows. I guess all in all I would not recommend any handheld PC because they all suffer from short battery life, compatiblity, or windows annoyances.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0190" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Still a pc... even if small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it just a hassle to get call off duty to recognize the controls... but it handles like a high end pc.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Plays all the games I love. When plugged in runs fallout 4 with mods awesome.
I would recommend this to a friend Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, battery could be improved. Overall good purchase
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lola,
Thank you for sharing your experience with the ROG Ally. We are pleased to hear that you consider it a great device and a good overall purchase. We sincerely apologize, however, that the battery performance did not fully meet your expectations. Your feedback is valuable and will be passed along to our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0633" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great console. It has excellent capabilities for the development of multiple activities. It can work as an office computer to fun to enjoy any game.
I would recommend this to a friend - Pros mentioned:Overall performance
The next iteration of PC Gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this kind of power in your hands, who really needs the big rig setups of the past. Aside from hard core FPS players, this unit is ideal in many ways!!!
I would recommend this to a friend - Cons mentioned:Storage capacity
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine not too long ago and although the space in it is small upu can upgrade that to around 2tb despite the cost of storage id say its worth the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite gaming system ever it’s been fun being able to game in my living room or anywhere in the house.
I would recommend this to a friend - Pros mentioned:Portability
Portable and Powerful.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am havjnv a blast with the nwew Rog Ally. The concept of having a handheld windows pc at the palm of your hand is incredible!
I would recommend this to a friend - Pros mentioned:Overall performance
Better than expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been seeing alot of others reporting endless issues. I have not had any. This thing is a beast and actually out performed my expectations. Deff recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming apparatus it uses a ton of gaming apps and the graphics are spot on i would recommend this to anyone who likes gaming on the go.
I would recommend this to a friend - Cons mentioned:Battery life
Its pretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the battery runs a little fast but so does the time on how fun it is to play on this very beast
I would recommend this to a friend - Pros mentioned:Overall performance
Great options and devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally broke down and got on. It’s truly an amazing device. Who would ever though I could have a windows based games handheld console!!
I would recommend this to a friend - Cons mentioned:Battery life
Battery very bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery finish very fast and keep the froze I don’t like wanna do that
No, I would not recommend this to a friend - Pros mentioned:Portability
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, I love being able to play anywhere in my home and the option for upgrading with the XG Mobile is perfect for me. Can’t go wrong.
I would recommend this to a friend