Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
But it’s worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing! I was gonna buy a pc saw this and fell in love
I would recommend this to a friend - Cons mentioned:Heat dissipation
This is my Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it besides it heating up it makes me feel like im part of the pc community without having a pc
I would recommend this to a friend - Pros mentioned:Overall performance
I would highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pc handheld is a beast for triple a games i play call of duty on it no sweat what a wonderful device
I would recommend this to a friend - Pros mentioned:Portability
Pc on the go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really soes feel like a pc on the go. My first one had a bad charger. After I exchanged it ive had no issues
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has allowed me to finally start getting through my steam backlog from the comfort of my bed would recommend.
I would recommend this to a friend Great item; great store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item; they made in store pick up super easy and quick
I would recommend this to a friend- Pros mentioned:Portability
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Rog Ally i literally can do everyhing i do on my desktop on the go and that the best feeling ever
I would recommend this to a friend - Pros mentioned:Overall performance
Kick boot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more powerful than expecting when reading online, i run helldivers 2 at 40-50 frames
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device is amazing ,I alredy recommend it
I would recommend this to a friend - Pros mentioned:Portability
Ally is the best!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say I love this device the portability to power ratio its just perfect!!!
I would recommend this to a friend - Cons mentioned:Battery life
Got potential, but design flaws hurt it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Ally could have been great barring the short battery power, but gaming pc's suffer the same issue. What hurts the device is the poor placement of the micro sd card reader near the heat release vent. It annihilates cards.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cellsius,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0403" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Pros mentioned:Overall performance
ROG is the Best of the Best handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ROG alley is the Best PC handheld on the Market , it has its Specs of Course “it NEW” but it’s next level n I’m overly satisfied with my purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected work way better than a lot of handhelds on the market right now. Totally would recommend it more than a steam deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Not perfect but pretty good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for a windows handheld. I will say those not experienced with PC gaming and its quirks may have some issues. Overall love this little thing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally awsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is great to play advanced games and simple games. If your used to computer gaming its easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Great mobile pc and gaming system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs all my games like Diablo 4 and warzone 2 flawless. I have made beats and music on the ally and even did some video editing. This thing is a beast.
I would recommend this to a friend - Pros mentioned:Portability
Asus Ally = Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!! Love having my Gamepass and Steam games to play on the go. Been playing on the Ally more then my actual PC and consoles.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hand held console many easy upgrades runs fast. Games run smooth no glitches very good refresh rate.
I would recommend this to a friend - Pros mentioned:Portability
Asus ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this. I travel for work and i cant go without this now. Must have for anyone that travels are wants to game away from home
I would recommend this to a friend - Pros mentioned:Overall performance
Portable Gaming device meets pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what you could imagine a portable gaming device and pc combo would be. The performance is beyond expectations and feels worth the value.
I would recommend this to a friend