Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this the ally it runs very well and can play any game you want with no lag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Needs work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be a beast but it does have a lot of bugs wrong with it and a lot of good with it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device blows me away when you compare to others. The interface is a little annoying at first but very easy to get used to. 5 stars for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Asus ROG Ally helps my gaming fix, anywhere!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome form factor when placed in the hands. Being a Windows 11 OS, it's simply fantastic to play my Xbox Game Pass games. You must be near a strong internet connection to benefit from ROG Ally features and take advantage of the 120hz refresh rate and that wonderful 1080p 7' screen. Playing Red Dead 2, Max Payne 3, even Cyberpunk 2077 is nice.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GriffeyVice.

      We are truly delighted to hear that you have been enjoying your ROG Ally. We would also like to hear from you what changes you would suggest to be made to this product for it to be a 5-star item. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0138" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Little monster!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this little monster. I recomended to anyone. Porteble anf full of specs and options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUSROGALLY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs really good for a handheld device if you don’t travel i wouldn’t recommend but if you travel and game this is the device to get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    rog ally is amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a real notebook in video game format. For those who are already used to the Nintendo Switch, it will be a leap in quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally better then Steam Deck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding handheld - I just wish it came with a case and the build was slightly more premium

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great Handheld Gaming System!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything as I expected - local, game consoles, or Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    pc gamegear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pc gaming turned handheld. Brings me back to owning a Sega Gamegear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. I bought to play while on an army base since i dont have my own room. Ive had no problem with it!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it, yes there are aome quirks and bugs that I'm confident will get patched over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ROG by Asus. One rog to rule them all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids, so that they could enjoy better games without using their school computers. It works like a dream and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of potential

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i understand that it has some flaws. But been playing diablo 4 with no issue. Make sure to lower your game to 720p so you can play smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Really Cool but 1st Gen Product Issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the device is awesome with amazing perfomance and its really cool in theory but it suffers from first generation issues like random bugs, reboots, and general glitchiness. ASUS has yet to fix many if the bugs so we will see what the second generation of this product brings

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AdrianBermudez,
      We regret to learn that you are experiencing issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0381).
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/us/support/faq/1050046/
      Driver:https://dlcdnets.asus.com/pub/ASUS/IOTHMD/Image/BIOS/115257/ASUS_RC71L_336_BIOS_Update.exe?model=ROG%20Ally%20(2023) Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great compact computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how compact it is, it definitely gets the job done. Just gotta keep it plugged in when gaming

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog friend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Battery could be better, windows less janky, but id rather have this thing than not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product that never has let me down.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect budget "build" or secondary system.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use more ram and a larger battery. Otherwise what a decent PC that fits in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Practical and easier to use with some applications

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for the modern modder. Provides a better experience compared to the steam deck with some applications.

    I would recommend this to a friend