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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 9,063 reviews
  • Rated 5 out of 5 stars

    First time buyer of this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gamers! I just upgraded to the rog ally x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very good Very good Very good Very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - beats all other competitors in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had no issues with performance or micro SSD. Great powerful handheld for the price point. I enjoy my Asus ROG Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable Gaming At It's Finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the greatest tech I have bought. I mean you can game on the couch, on the toilet, practically anywhere! Time to 100% every game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A new step

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two both work well for the gaming that I do which consists from Palworld to Baldursgate.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome gift, it blows my mind what I can do with it. I take it with me wherever I go.I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ALLY ROCKS !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device is carry especially when I'm traveling, can access my steam account and Xbox game pass with ease. best thing ever.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Best handheld when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld if you have some troubleshooting skills. My first experience while setting up the rog ally I was met with manually having to open the keyboard because Asus software wasn't open yet to auto open when clicking on a text box. My unit crashes randomly and fails to launch games through the Xbox app on the first attempt.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall just meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall meh to be honest, I use it mostly for Diablo 4 but the performance isn’t really there even on turbo I keep it mostly plugged in to not lag as much. For the price I’d get a laptop over this to be honest. Battery life is right around 2 hours or a little less. If you turn sound off and the RGB lights you’ll get the 2 for sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all around no other handheld come close to this product dual fans great performance I stop playing my pc desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a little over a year already and it’s an amazing device me and my kid use it and for someone who games on pc it wasn’t that hard to get adjust it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but don’t expect too much

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great handheld and having one is super fun, but don’t expect desktop levels of performance. You’ll have to take a quality and frame rate hit but it’s worth it for the experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rog ally. Nice graphics and don’t overheat too much compare to some pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned it for 2 weeks and no complaints. I’m impressed what the Rog Ally can do. I’ve been able to play xbox, N64, ps1 and ps5 games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been amazing so far. A few bugs here and there but nothing crazy. I been playing Diablo on it nonstop while I’m in vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My girlfriend really loves her device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner and shes hasnt put it down since she got it! Best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Mini PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets better and better! what an amazing little PC, it can run most games at 1080p 30/60 frames

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Medium quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has several problems such as the short battery life, the location of the sim port, the operating system etc. in terms of power it can run triple A games at 20-30 fps in the turbo mode, and other games with less requirements at more than 100 fps.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bryan CT,

      We are sorry to hear about the issues you're having with ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand how frustrating it must be to experience a product not performing as expected, and we want to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Based on the issue described, we recommend following the steps in the FAQ linked below to troubleshoot the issue.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0211" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good not a 5 star. Works good on most games. Kids like it

    I would recommend this to a friend