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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9062 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 9,062 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad but $700 is expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fun handheld, I enjoyed playing Baldurs gate 3 on it. Not so much cyberpunk 2077, the analog sticks felt weird in my opinion compared to a traditional controller. Had to return it because the battery malfunctioned and the device would not turn back on.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Daniel,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which our Product team will review.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0260" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience, with amazing and quality, great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portal device for anything you might need, gaming related or even computer related

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally z1 extreme

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lil handheld machine! Highly recommended to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    ROG Enemy For Your Wallet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally not worth $700. The competition makes there product so simple and easily accessible. Changing to this for a slight performance is not worth it. There are many windows/os issues on here. A simple no experienced person would absolutely hate the experience and complexity of updates, bios updates, and refreshes of a glitchy device. There are many reviews that say “1080p vs 720p you can’t tell the difference on such a small screen” you are mistaken. If you play at 1080p and go to 720p you will notice the games look trashy. It’s something you don’t want to go back from. However when you do run 1080 most AAA games will have sub par performance that will not satisfy a fps/quality freak on graphics. The battery life is also terrible. Way lower then the promised/advertised 2 hours from Asus. Ill play Fifa 23 or MW2 and it will be close to dead by 40-50mins of play on 25 W.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TurkishDelight,

      Thank you for bringing this to our attention and I certainly understand your frustration. Make sure to set your device to Turbo mode. In the meantime, I would ensure all pending updates have been completed on Windows Update and Armoury Crate. If any issues arise with the functionality of your ROG Ally, you can contact me at cl-adrian@asus.com. Please copy a link to this post as a reference.


      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus Rog All z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device when plugged in... But battery drains quick when not plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was in excellet condition, easy to install new HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works spledidly. Was extremely easy to swap out the HD. Wish it came with a dock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deck killer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is annoying to deal with at times however omce you get this going the priceand performance can't be beat

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome machine. But it gets pretty hot after a while.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus hit a home run here. Only downside is the battery but obviously that is expected in a device like this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld going into 2025

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device . Find some games you miss or love and get addicted :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Db

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high performance pc but it’ll get the job done Great for on the fly games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fine Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device.... only thing that gets me is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mini pc you can find for this price, recommend the extreme processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is awesome i like how versatile it is you can play on steam xbox and bunch of other services . I like how i can get an adapter and play on a monitor with the same quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ally rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy i bought the asus one of the best gamestystems i own now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great handheld device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is great because I am able to install most of my games, including Battle.net, Steam, and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a mini beast! Mostly playing DOTA & WoW connected to a 32" montior. No lag. Great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it. It is everything i hoped for and more. It’s definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really awesome. Its like a Playstation, Xbox and Steam deck into one. Love it

    I would recommend this to a friend