Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hand held. Runs great and playing games is so smooth. Absolutely love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything good , well worth the price tag, better than the steam deck in my opinion
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIICE
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing console, really enjoyed playing games on it!
I would recommend this to a friend - Pros mentioned:Portability
Convenient and portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i use it all the time and its very portable
I would recommend this to a friend - Cons mentioned:Sd card reader
Great for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, I do have as card reading problems, but it’s common.
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld for on the go or just laying around.
I would recommend this to a friend - Pros mentioned:Overall performance
Beast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the big suck anti cheat filled steam deck
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to run AAA games, I played many games, it is fast to start the game.
I would recommend this to a friend - Pros mentioned:Overall performance
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, amazing for gaming on the go, a must have for frequent traveling gamers
I would recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device handles well. It's not near perfect since it's is first debut and still on a progress of updating, just wish Asus took the time to make to test out the device before releasing to the public. Anyways the ROG Ally is a good introduction for new PC users.
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great no problems it has a sharp picture and its fast.
I would recommend this to a friend Amazing device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is an absolute beast of a handheld. I can not believe how much power this thing has !
I would recommend this to a friendBest buy employee theft
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A best buy employee stole my card info and used it to purchase this product. Im filing police report .
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are sorry to hear about your concern regarding the use of your credit card. We recommend reaching out to Best Buy support for more information on this matter. At ASUS, we stand behind our products and continuously strive to improve our customer service.
For further assistance, please email us at customerloyalty@asus.com and include the link to this review for reference. We will do our best to resolve your case promptly. Please refer to case number N2306024443-0029 for better assistance.
Your feedback is important to us as it helps improve ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld computer. Gaming Console and portable computer at the same time
I would recommend this to a friend - Pros mentioned:Overall performance
get this for your mannsss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great device!! I got this for my boyfriends birthday and he loved it!!
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it,works well with steam after setting up the button layout for games?
I would recommend this to a friend - Pros mentioned:Screen quality
Phenomenal hardware, hamstrung by Windows.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware itself is great. I have no complaints and never experienced any of the issues people have mentioned. That said, I returned it because unfortunately )through no fault of the ROG Ally) Windows just doesn't work as a handheld gaming OS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vadi,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team to review and improve the product line.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0230" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus ROG Ally review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regretting my purchase. Bad controller compatibility with most of the games. Expensive.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NitishKan,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the frustration caused by the controller compatibility issues and understand how disappointing this has been, especially given the cost of the device. To further investigate the issue and explore possible solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs. Our specialists will be able to assist with diagnostics and provide guidance on configuration or repair options if necessary.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0621" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
The future
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the ssteam deck has some features that one ups this, this is the future of handheld gaming
I would recommend this to a friend