Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Best Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld! Wish the battery was better but can sit and play for hours!
I would recommend this to a friend Best handheld's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect device for travel would recommend portable charger
I would recommend this to a friend- Pros mentioned:Screen quality
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's really fantastic the processor it's to fast and the imagines that's nice.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog Ricks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, a much better choice than a steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Bang for your buck 10 out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, can run any of the games i play and very easy to use
I would recommend this to a friend Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for being reburnished, great price and fast pickup process
I would recommend this to a friend- Pros mentioned:Overall performance
Best product ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this product Better than other brand
I would recommend this to a friend - Pros mentioned:Overall performance
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, works great, fast and realiable
I would recommend this to a friend - Cons mentioned:Battery life
Customer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left analog stick had issues, battery, and performance were poor as well
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HuJ1,
We sincerely apologize for the issues you've experienced with your ROG Ally, including the left analog stick, battery performance, and overall system responsiveness. This is not the level of performance we aim to deliver.
To ensure these concerns are properly addressed and to explore available repair options, we recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0302" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff, really good stuff, really really good stuff
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine i cant put it down it definitely replace the steam deck
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Save your money!!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing cool about this is the gaming potential it has. Unfortunately you need WiFi to play and get better definition, and even that the WiFi has to be Really good. The battery dies too quick on Turbo mode and gets hot quickly. Not the best piece of tech especially for all that money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Luis A,
We sincerely apologize for the battery and overheating issue you've faced with the ROG Ally and for the inconvenience caused. What you've experienced was not intentional.
Based on the issues described, we recommend updating the BIOS. It is recommended to download and update the BIOS and firmware for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
Version 341
12.19 MB
2024/09/12
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us atcustomerloyalty@asus.comand provide the case number "N2306018159-0382" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Ayee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People who know better do better and this is definitely a bump in performance
I would recommend this to a friend- Pros mentioned:Overall performance
fantastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.suoer nice handheld powerfull and easy to setup love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing system! Worth every penny! I love that it uses Microsoft.
I would recommend this to a friend - Pros mentioned:Game compatibility
Asus rog ally 512gb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my rog ally great and powerful gaming handheld worth the money
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice recommended for everyone looking for a nice and portable gaming device.
I would recommend this to a friend Asus rog ally z1 extreme
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, never any issue other than storage but I upgraded to WDBLACK 2TB m.2 nvme well worth it
I would recommend this to a friendASUS feedback
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best console ,I love ASUS. Specially Best Buy always have some good deals for the customers,like this one I purchased console and they give a discount,which is amazing, And also give 1 month for free game pass from Xbox, Recommend 5+
I would recommend this to a friend- Pros mentioned:Overall performance
Greatest portable gaming computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device to play any kind of game: indie, triple A or emulations.
I would recommend this to a friend